These terms are effective as of July 1, 2023.
The Kenmore Site is not targeted towards, nor intended for use by, anyone under the age of 18. By using the Kenmore Site, you represent and warrant that you are 18 years of age or older. If you are not at least 18 years of age, do not access, use, register or purchase merchandise on the Kenmore Site. In the event we become aware you are under 18, we will terminate your registration. Some merchandise offered for sale on the Kenmore Site may be restricted for sale to persons of a certain age (depending on the state or jurisdiction of residence) and we will require you to submit or provide valid proof of your age before purchasing or receiving age-restricted merchandise.
Changes to the Kenmore Site
You agree and understand that the Kenmore Site, including any and all features available via the Kenmore Site and any User Content (as defined below), may be modified by us, in our sole discretion, at any time without prior notice. Unless expressly stated otherwise, any new features, new services, enhancements or modifications to the Kenmore Site implemented after your initial access to the Kenmore Site shall be subject to these Terms. We do not actively monitor, and undertake no obligation to monitor or modify, any reviews, information, content, data, text, links to third party websites, User profile information, sounds, photographs, graphics, video, messages or other materials uploaded or made available via the Kenmore Site by or on behalf of any User (all such items provided by or on behalf of Users, collectively, "User Content"). Nonetheless, we reserve the right to investigate and take appropriate action, including legal action, in our sole discretion, against anyone who violates these Terms, including without limitation, by removing any User Content posted in violation of these Terms, terminating the registration of such violators or blocking such violators' use of the Kenmore Site.
In order to access some features of the Kenmore Site, you may be required to register and to select a password and user name, which shall consist of an email address you provide ("User ID"). To register, use the registration form available by clicking the "register" link near the top of any page on the Kenmore Site. By registering, you will also be enrolled as a member in the Shop Your Way program and must agree to the Program Terms and Conditions for Membership in the Shop Your Way Program available here. If you register, you agree to provide us with accurate and complete registration information, and to inform us immediately of any updates or other changes to such information. For example, you may not: (i) enter, select or use a false name or an email address owned or controlled by another person with the intent to impersonate that person, or (ii) use as a User ID a name subject to any rights of a person other than yourself without appropriate authorization. Failure to comply with the terms of this paragraph shall constitute a material breach of these Terms, which may result in immediate termination of your account. In addition, we reserve the right to refuse registration of, or cancel, a User ID in our discretion.
You are responsible for maintaining the confidentiality of your password and you are fully responsible for all activities that occur under your User ID and password, whether or not you authorize such activities. Any User ID and password for your access to the Kenmore Site shall be for your personal, non-commercial use only. You agree to (a) immediately notify us of any unauthorized use of your User ID or password of which you become aware, and (b) ensure that you exit from your account at the end of each session.
Use of the Kenmore Site/License/Services
Kenmore grants you a limited license to make personal use of the Kenmore Site. This license grant does not include: (a) any resale or commercial use of the Kenmore Site or content therein; (b) the collection and use of any product listings or descriptions; (c) making derivative uses of the Kenmore Site and its contents; or (d) use of any data mining, robots, or similar data gathering and extraction methods on the Kenmore Site. Except as noted above, Users of the Kenmore Site are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of Kenmore or any third party.
You may not use, frame or utilize framing techniques to enclose any Kenmore trademark, logo, content or other proprietary information (including the images found at this Site, the content of any text or the layout/design of any page or form contained on a page) without Kenmore' express written consent. Further, you may not use any meta tags or any other "hidden text" utilizing a Kenmore name, trademark, or product name without Kenmore' express written consent.
Any unauthorized use of the Kenmore Site will terminate the permission or license granted by these Terms and may violate copyright laws, trademark laws (including trade dress), and communications regulations and statutes. All violators will be prosecuted to the fullest extent of the law.
Permitted uses of the Kenmore Site include soliciting opinions, ideas and other input from Users; sharing ideas and opinions with other Users, searching the Kenmore Site for User Content (as defined herein) and business or product information, and purchasing goods or services from the Kenmore Site for personal use, not for resale. You may also invite people you know to join the Kenmore Site. You acknowledge and agree that we do not control the User Content posted to the Kenmore Site, or any links to other websites, including the content of any messages posted by Users, and that we do not guarantee the accuracy, integrity or quality of any User Content. You further understand and agree that we do not necessarily endorse, support, sanction, encourage, verify, or agree with the comments, opinions, or statements or other User Content posted on or otherwise displayed on or transmitted via the Kenmore Site. All User Content, including advice and opinions posted by Users, comprises the views and responsibility of those who post such User Content, and does not necessarily represent the views of Kenmore. You understand that, by using the Kenmore Site, you may be exposed to User Content that is offensive, indecent or objectionable.
Restrictions on Rights to Use
Without limiting the generality of any other provisions of these Terms, you agree you shall not (and you agree not to allow any other individual or entity using your User ID to):
- download, modify, reproduce, adapt, translate, reverse engineer, create derivative works based upon, publicly display, sell, rent, license, or in any way commercially exploit any portion of the Kenmore Site, except and to the extent expressly permitted under these Terms;
- remove any copyright, trademark or other proprietary rights notice contained in or on the Kenmore Site;
- use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Kenmore Site;
- collect any information about other Users (including usernames and/or email addresses) for any purpose other than to solicit and/or share reviews with other Users;
- reformat or frame any portion of any Web pages that are part of the Kenmore Site;
- create user accounts by automated means or under false or fraudulent pretenses;
- create or transmit to other Users unsolicited electronic communications, such as "spam," or otherwise interfere with other Users' enjoyment of the Kenmore Site;
- submit to the Kenmore Site any content that falsely states or implies that such content is sponsored or endorsed by us;
- transmit or upload to the Kenmore Site any item containing or embodying any virus, worm, defect, Trojan horse, software bomb or other feature designed to damage or degrade in any manner the performance of the Kenmore Site, any other Web site, or any computer or other device or system, or the enjoyment of the Kenmore Site by any User;
- use the Kenmore Site to violate the security of or gain unauthorized access to any computer or computer network or other device or system (including unauthorized attempts to discover passwords or security encryption codes);
- submit to the Kenmore Site any content that is unlawful or facilitates, constitutes, promotes or encourages illegal activity; or otherwise use the Kenmore Site to transfer or store illegal material, including any material deemed threatening or obscene;
- copy or store any User Content offered on the Kenmore Site other than for your personal, non-commercial use;
- take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large data or traffic load on the Kenmore Site or the IT infrastructure used to operate and make the Kenmore Site available;
- use the Kenmore Site and/ or any User Content, intentionally or unintentionally, to violate any applicable local, state, federal or international law; or
- collect or store personal data about other Users in connection with the prohibited activities described in this paragraph.
User Content Posted on the Kenmore Site
Subject to the following restrictions, registered Users may post, upload or transmit User Content on the Kenmore Site. Without limiting the generality of any other provisions of these Terms, you agree:
- You may not post, upload or transmit any User Content that (i) infringes or otherwise violates any copyright, patent, trademark, trade secret, publicity or privacy right or other proprietary right of any party, or (ii) is proprietary to a third party, without such third party's prior written consent.
- You understand and agree that we do not monitor but reserve the right to review and delete any User Content, including User Content that, in our sole discretion, (i) violates these Terms, (ii) is offensive or illegal, or (iii) may harm, violate the rights of or threaten the safety of any User and/or any other individual or entity.
- You are solely responsible for any User Content you post, publish or display on the Kenmore Site or transmit to Users. We reserve the right, but undertake no obligation, to monitor disputes between you and any other User, or any other entity or individual, in connection with the Kenmore Site. You are solely responsible for the resolution of any disputes that arise between you and any other User or any other entity or individual.
- You will post only User Content you believe in good faith to be true and accurate, and you will not post to the Kenmore Site any User Content that is fals, inaccurate, misleading or fraudulent.
- If you are employed by Kenmore or if you have received or will receive any compensation or consideration from Kenmore, including but not limited to product samples and Shop Your Way points, directly or indirectly in exchange for any opinion, endorsement, review or critique that you post, upload or transmit on the Kenmore Site, you must clearly and conspicuously disclose the nature of your connection to Kenmore.
- By uploading User Content to the Kenmore Site, you represent and warrant that you have all rights and authority necessary to grant, and do hereby grant: (i) Kenmore, its Affiliates, our respective contractors, and our business partners, an irrevocable, perpetual, non-exclusive, royalty-free, fully sublicensable, fully paid up, worldwide license and right to use, copy, publicly perform, digitally perform, publicly display, and distribute such User Content and to prepare derivative works based on, or incorporate into other works, such User Content, with or without attribution; and (ii) subject to the restrictions set forth in these Terms, all Users an irrevocable, perpetual, non-exclusive, royalty-free license and right to use such User Content for each such User's personal, non-commercial use. You further represent and warrant that you did not work with parties in conjunction with your User Content who are: a) represented under contract (e.g., by a talent agent or manager) that would limit or impair our ability to display your User Content in any media form; b) subject to an acting or modeling contract that would make your/their appearance in the User Content a violation of any third-party rights; or c) under any other contractual relationship, including but not limited to guild and/or union memberships, that may prevent us from being able to use the User Content worldwide in all media in perpetuity on a royalty-free basis, without any payment or fee obligations. You hereby irrevocably waive and assign to us any and all so-called moral rights or "droit moral" you may have in or with respect to any User Content you post to the Kenmore Site.
- You understand that Kenmore may be working on the same or a similar idea or concept to any ideas, expression of ideas or other materials you submit within your User Content, or that Kenmore may already know of such an idea or concept from other sources, or that Kenmore may simply wish to develop this (or a similar idea) on its own or it may have taken/will take some other action.
- In return for your access to and use of the Kenmore Site, you acknowledge that you have read, understand and agree to the terms enumerated below with respect to any User Content you submit on the Kenmore Site:
- To the best of your knowledge, the User Content represents your own original work, you have all necessary rights to disclose the User Content to Kenmore and in doing so Kenmore' use of the User Content will not infringe upon any other individual's or entity's rights.
- You understand that disclosure of your User Content to Kenmore does not establish a confidential relationship or obligate Kenmore to treat the User Content (or any related materials) as secret or confidential.
- You understand that Kenmore has no obligation, either express or implied, to develop or use your User Content and that no compensation is due to you or anyone else for any inadvertent or intentional use of User Content, or other content derived from your User Content. You understand that Kenmore assumes no obligation with respect to any User Content. For your own protection, we assume that you will rely on whatever patent protection you may want to secure, or have already secured, in your idea. In the absence of a separate formal contact, your rights shall be limited to those existing under the patent laws of the United States.
- If your User Content is the subject of a pending or issued patent, you have disclosed or will disclose that fact to Kenmore.
- The following is a partial list of the kind of User Content that is illegal and/or is prohibited on or through the Kenmore Site. You may not post any User Content that:
- is patently offensive to Users, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
- harasses or advocates harassment of another person or User;
- promotes illegal activities or conduct that is abusive;
- is threatening, obscene, defamatory or libelous;
- is pornographic or sexually explicit in nature; or
- seeks, or recommends providers of, material that exploits people under the age of 18 in a sexual or violent manner, or seeks or recommends providers that solicit personal information from anyone under 18.
Kenmore retains the right to remove any User Content from its websites that in Kenmore' sole discretion violates any of the restrictions or guidelines defined in these Terms.
If you believe any User Content or any other aspect of the Kenmore Site infringes your copyright, you should send written notice of copyright infringement to our designated copyright agent at the address given below. Your notice must meet the requirements of the Digital Millennium Copyright Act (as required under 17 U.S.C. § 512) by providing the following information:
- A description of the copyrighted work that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Kenmore Site;
- Your address, telephone number and email address;
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner of the copyright at issue or are authorized to act on the copyright owner's behalf; and
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright at issue.
Our designated copyright agent for notice of claims of copyright infringement on the Kenmore Site may be reached at the following address:
Transform SR Holding Management LLC
5407 Trillium Boulevard, Suite B120
Hoffman Estates Il 60192
Or by email: [email protected]
If you believe that your User Content that was removed (or to which access was disabled) pursuant to a Digital Millennium Copyright Act notice we received is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to law, to post and use the content in your User Content, you may send a counter-notice containing the following information to the Copyright Agent at the address listed above:
- Your physical or electronic signature;
- Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
- A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and
- Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in Cook County, Illinois, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, Kenmore may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at Kenmore' sole discretion.
As between you and us, the Kenmore Site, including all photographs, images, text, graphics, icons, audio clips, software and other aspects thereof (excluding User Content), all improvements or modifications thereof, all derivative works based thereon, and the collection, arrangement, and assembly of the Kenmore Site, including all copyrights, trademarks, and other intellectual property or proprietary rights in the foregoing, are owned by us or our licensors. As between you and us, subject to any licenses and rights expressly granted herein, any User Content posted by you is owned by you. Nothing contained in these Terms shall be deemed to grant to you or any other User any rights, title or interest in or to any copyright, trademark or other proprietary right of ours or any of our licensors.
Any trademarks, service marks, and other marks and indicators of source or origin that are displayed on the Kenmore Site are the proprietary property of Kenmore or their respective owners, as applicable. None of such marks may be used in connection with any other product or service in a manner that is likely to cause confusion among consumers, or to disparage or discredit the owner of such mark or its affiliates. Any trademarks of third parties that appear on the Kenmore Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. You may not use, copy, modify or display any of the trademarks, service marks, names or logos appearing on the Kenmore Site without the express written permission of the trademark owner.
Nothing in these Terms shall be deemed to grant to you or any other User any license or right in or to any patent, copyright, trademark, trade secret or other proprietary right of Kenmore.
Third Party Advertisements and Links to Third Party Sites
We may display advertisements from third parties on the Kenmore Site, such as banner advertisements, pop-up texts, and links to third party sites. We are not responsible for the content of such advertisements or links, or for any products, services or other materials relating to such advertisements, any linked site, or any link contained in a linked site. The display of any advertisement or link does not imply endorsement by us of the advertisement or linked site or any content therein.
Changes to Terms
We reserve the right to make changes at any time to these Terms. Any modifications to these Terms will be effective upon posting. You agree to review the Terms periodically so that you are aware of any modifications. Your continued use of the Kenmore Site after any modifications indicates your acceptance of the modified Terms.
You agree that by entering into these Terms, you and Kenmore are each waiving the right to go to court to assert or defend your rights under these Terms and the ability to participate in a class action.
ALL DISPUTES BETWEEN YOU AND KENMORE RELATING IN ANY WAY TO THE KENMORE SITE (INCLUDING WITHOUT LIMITATION ORDERS MADE FROM THE KENMORE SITE, KENMORE ADVERTISEMENTS AND DISCLOSURES, EMAIL AND MOBILE SMS (TEXT) MESSAGES KENMORE SENDS TO YOU, OR RELATING TO THE COLLECTION OR USE OF ANY INFORMATION ABOUT YOU IN CONNECTION WITH THE KENMORE SITE), THESE TERMS, OR YOUR STATUS AS A USER WILL BE SUBMITTED TO CONFIDENTIAL ARBITRATION IN THE FEDERAL JUDICIAL DISTRICT IN WHICH YOU RESIDE, EXCEPT TO THE EXTENT THAT YOU HAVE, IN ANY WAY, VIOLATED OR THREATENED TO VIOLATE ANY COMPANY INTELLECTUAL PROPERTY RIGHT.
Any User who intends to seek arbitration must first send to Kenmore, by certified mail, a written Notice of Dispute ("Notice"). The Notice must be mailed to Transform SR Holding Management LLC, 5407 Trillium Boulevard, Suite B120 Hoffman Estates Il 60192, Attn: Arbitration Intake and copied to Transformco, 5407 Trillium Boulevard, Suite B120, Hoffman Estates Il 60192, Attn: General Counsel. The Notice shall describe the nature and basis of the claim or disputes and the specific relief sought. If we cannot reach an agreement to resolve the claim within thirty (30) days after the Notice is received, either party may commence arbitration.
All arbitrations required by these Terms will be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award is binding and may be entered in any court of competent jurisdiction. No arbitration brought under, or with respect to, the Kenmore Site (including, without limitation, any Kenmore advertisement or disclosure, any email or mobile SMS (text) message that Kenmore sends to you, the collection or use of any information about you in connection with the Kenmore Site), these Terms or your status as a User is to be joined to an arbitration involving any other party subject to these Terms whether through class arbitration proceedings or otherwise. Unless Kenmore and you agree otherwise, the arbitrator may not consolidate more than one User’s claims, and may not otherwise preside over any form of a representative, private attorney general or class proceeding.
For arbitration claims you assert against Kenmore in accordance with this section (but not for any arbitration claim against you) Kenmore will pay all of your administrative, hearing, and arbitrator’s fees and costs for the arbitration (but not the fees, expenses, and costs of your lawyers, experts, or witnesses) in excess of any filing fee you would have been required to pay to file the claim as a lawsuit in a state or federal court (whichever is greater) in the judicial district in which you reside. Kenmore will pay its, and you will pay your, lawyers’, experts’, and witness fees, expenses, and costs with respect to all claims during the arbitration. The arbitrator may award money or equitable relief in favor of only the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Similarly, an arbitration award and any judgment confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless requested to do so by all parties.
YOU WILL NOT AGREE TO ACT AS A REPRESENTATIVE OR A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS IN ANY LAWSUIT AGAINST KENMORE IN ANY COURT, OR IN ARBITRATION, WITH RESPECT TO ANY CLAIMS RELATING IN ANY WAY TO THE KENMORE SITE (INCLUDING WITHOUT LIMITATION ORDERS MADE FROM THE KENMORE SITE, KENMORE ADVERTISEMENTS AND DISCLOSURES, EMAIL AND MOBILE SMS (TEXT) MESSAGES KENMORE SENDS TO YOU, OR RELATING TO THE COLLECTION OR USE OF ANY INFORMATION ABOUT YOU IN CONNECTION WITH THE KENMORE SITE), THESE TERMS, OR YOUR STATUS AS A USER. THIS SECTION (CONFIDENTIAL ARBITRATION) WILL SURVIVE THE TERMINATION OF THE RELATIONSHIP BETWEEN YOU AND KENMORE.
Kenmore or you may seek injunctive relief in any state or federal court in Chicago, Illinois, USA, and Company and you consent to the exclusive jurisdiction and venue in the state and federal courts in Chicago, Illinois, USA for injunctive relief purposes.
By visiting the Kenmore Site, you agree that the laws of the State of Illinois, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between you and Kenmore.
Contact and Violations
Please contact us with any questions regarding these Terms. Please report any suspected violations of the Terms to [email protected].
One or more patents may apply to this Web site, including without limitation: U.S. Patent Nos. 5,761,649, 5,970,474, 6,330,592, 7,963,441, 8,015,068, 8,301,504, D619,603, D619,604, D619,605, D619,06, D620,021, and D644,649.