KENMORE WARRANTY STATEMENTS UNITED STATES

Revised January 1 2023

FOR ONE YEAR from the date of original sale (or, for deliveries in the State of California, one year from the date of original delivery) Kenmore appliances are warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

Revised January 10, 2024

NOTE: To receive appliance warranty coverage, you must provide proof of original sale to authorized Kenmore (Transformco*) retailer.
*Formerly known as Sears Brands Management Corporation

The warrantor for all listed warranties is the following Transformco subsidiary: Transform SR Brands Management LLC, Hoffman Estates, IL 60179

All warranties include the Federal Trade Commission disclosure statement: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For questions you may have concerning warranty coverage issues that do not appear to be covered by the information on this web page, call 1-844-553-6667
 

IMPORTANT
If there is no Transformco authorized retailer within a reasonable traveling distance (30 miles) to which you can return an in-warranty, repair non-eligible, defective appliance, call the following number between 8:30 am – 7 pm CT, Mon – Sat, for warranty fulfilment processing: 681-252-8136. Press 9 when cued, then select option 2.

 

KENMORE HOME APPLIANCES

1. Kenmore Washers
2. Kenmore Dryers
3. Kenmore Refrigerators, Freezers
4. Kenmore Ranges
5. Kenmore Dishwashers
6. Kenmore Water Heaters
7. Kenmore Water Softeners
8. Kenmore Outdoor Grills
9. Kenmore Vacuum Cleaners, Air Purifiers
10. Kenmore Countertop Microwave Ovens and Compact Refrigerators
11. Kenmore Small Kitchen Appliances: Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.
12. Kenmore Cookware
13. Kenmore Outdoor Patio Heaters
 

KENMORE ELITE HOME APPLIANCES

1. Kenmore Elite Dishwashers
2. Kenmore Elite Water Heaters
3. Kenmore Elite Water Softeners
4. Kenmore Elite Outdoor Grills
5. Kenmore Elite Vacuum Cleaners
6. Kenmore Elite Small Kitchen Appliances: Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.

KENMORE PRO HOME APPLIANCES

1. Kenmore PRO Refrigerators, Freezers

 

KENMORE HOME APPLIANCES

1.

Washers

 

NOTE: Lifetime coverage on Washer Drive Motor applies only to purchases dated on or after February 4, 2018

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

One Year on Appliance

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

Lifetime on Washer Drive Motor

(applies only to purchases dated on or after February 4, 2018)

FOR AS LONG AS IT IS USED from the date of original sale, a free replacement will be supplied for a defective washer drive motor.* If the defect appears within the first year, a new motor will be installed at no charge. If the defect appears after the first year, a new motor will be supplied but not installed at no charge. This Lifetime warranty covers only the washer drive motor, and does not apply to any other related component or mechanism. You are responsible for the labor cost of motor installation after the first year from the date of sale. *Defects must be verified by a Kenmore authorized service representative.

All warranty coverage applies for only 90 DAYS from the date of original sale if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

2.

Dryers

 

 

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

One Year on Appliance

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

All warranty coverage applies for only 90 DAYS from date of original sale if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

3.

Refrigerators,

Freezers

 

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

One Year on Appliance

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

4.

Ranges

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

One Year on Appliance

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

All warranty coverage applies for only 90 DAYS from date of original sale if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

5.

Dishwashers

 

NOTE: Lifetime coverage on Stainless Steel Tub and Inner Door Panel applies only to purchases dated on or after February 4, 2018

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

One Year on Appliance

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

Lifetime on Stainless Steel Tub and Inner Door Panel
(applies only to purchases dated on or after February 4, 2018)

FOR AS LONG AS IT IS USED from the date of original sale, a free replacement will be supplied for a stainless steel tub or inner door panel that leaks due to rust-through.* If the tub or panel rusts through within the first year, a new part will be supplied and installed at no charge. If a tub or panel rusts through after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. *Rust-through must be verified by a Kenmore authorized service representative.

For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty

All warranty coverage applies for only 90 DAYS from date of original sale if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

6.

Water Heaters

 

* Duration varies (SIX, NINE or TWELVE years) depending on model. Exact duration is specified in warranty statement in Water Heater Use & Care Guide.

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE the following warranty coverage applies when this water heater is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of original sale this water heater is warranted against defects in material or workmanship. A defective water heater will receive free repair. If the water heater cannot be repaired it will be replaced free of charge.

* FOR [DURATION] YEARS from the date of original sale this water heater is warranted against leaks in the tank.* If a tank leak occurs within the first year, a new water heater of equal capacity and quality will be supplied and installed at no charge. If a tank leak occurs after the first year, a new water heater of equal capacity and quality will be supplied but not installed at no charge. You are responsible for the labor cost of water heater installation after the first year from the date of sale. *Leaks must be verified by a Kenmore authorized service representative.

* FOR [DURATION] YEARS from the date of original sale all water heater parts are warranted against defects in material or workmanship.* If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. *Defects must be verified by a Kenmore authorized service representative.

This warranty applies for only two years from original sale date on the tank and one year from original sale date on all parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

7.

Water Softeners

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE, the following warranty coverage applies when this water softener is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks, drums or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of original sale this water softener is warranted against defects in material or workmanship. A defective water softener will receive free repair. If the water softener cannot be repaired it will be replaced free of charge.  

FOR TEN YEARS from the date of original sale this water softener is warranted against leaks in the tank and salt storage drum.* If a tank or drum leak occurs within the first year, a new tank or drum will be supplied and installed at no charge. If a tank or drum leak occurs after the first year, a new tank or drum will be supplied but not installed at no charge. You are responsible for the labor cost of tank or drum installation after the first year from the date of sale. *Leaks must be verified by a Kenmore authorized service representative.

For warranty coverage details to obtain free repair or replacement, visit the web
page: www.kenmore.com/warranty

This warranty applies for only two years from original sale date on the tank and drum and one year from original sale date on all other parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

8.

Outdoor Grills

 

*Typical Kenmore warranty duration against burner rust-through or burn-through is FIVE or TEN years. Exact duration is specified in warranty statement in Grill Use & Care Guide.

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to Kenmore (Transformco) authorized retailer from which it was purchased. Call this number to obtain the warranty coverage stated below: 1-888-287-0735

KENMORE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

*FOR [DURATION] YEARS from the date of original sale, any stainless steel burner that rusts through or burns through will be replaced free of charge.* If rust through or burn through occurs within the first year, a new burner will be installed at no charge. If rust through or burn through occurs after the first year, a new burner will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale. *Rust-through or burn-through must be verified by a Kenmore authorized service representative.

All warranty coverage excludes ignitor batteries and grill part paint loss, discoloration or surface rusting, which are either expendable parts that can wear out from normal use within the warranty period, or are conditions that can be the result of normal use, accident or improper maintenance.

All warranty coverage applies is void if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

9.

Kenmore Vacuum Cleaners, Air Purifiers

Kenmore Vacuum Cleaners, Air Purfifiers

10.

Kenmore Microwave Ovens and Compact Refrigerators

KENMORE LIMITED WARRANTY

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE a defective appliance will be replaced free of charge. The Kenmore brand name is used under license. Direct all claims for warranty service to 1-855-854-2470

This warranty is void if this appliance is ever used for other than private household purposes.

11.

Small Kitchen Appliances:

Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.

Notes:

- Some Kenmore Food Disposers may carry longer than TWO YEARS duration of coverage.

- Some Kenmore Small Kitchen Appliances may only carry ONE YEAR duration of coverage.  Check appliance instructions for precise duration.

WARRANTY SERVICE
To obtain the warranty coverage stated below, return defective product with proof of original sale to Kenmore (Transformco) authorized retailer from which it was purchased. Call this number to obtain the warranty coverage stated below: 1-800-265-8456

KENMORE LIMITED WARRANTY

FOR TWO YEARS from the date of original sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF ORIGINAL SALE a defective appliance will be replaced free of charge. If replacement is not available, the retailer will provide item price credit usable for other purchases from that retailer.

This warranty does not cover expendable parts that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

12.

Cookware

WARRANTY SERVICE
To obtain the warranty coverage stated below, return defective product with proof of original sale to Kenmore (Transformco) authorized retailer from which it was purchased. Call this number to obtain the warranty coverage stated below: 1-800-326-8738

KENMORE LIMITED WARRANTY

FOR FIVE YEARS from the date of original sale this cookware product is warranted against defects in material or workmanship under normal home use.

WITH PROOF OF ORIGINAL SALE return a defective product to the retailer from which it was purchased for free replacement or exchange for a product of equal value.

This warranty does not cover damage to the product resulting from misuse or commercial use, accidents or alterations to the product, including overheating. This warranty does not cover discoloration or damage to the interior or exterior surface which do not impair the functional utility of the cookware.

13.

Outdoor Patio Heaters

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to Kenmore (Transformco) authorized retailer from which it was purchased. Call this number to obtain the warranty coverage stated below: 1-888-287-0735

KENMORE LIMITED WARRANTY

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF ORIGINAL SALE a defective part will be replaced free of charge.

This warranty does not cover product discoloration or surface rusting, which are conditions that can be the result of normal use or improper maintenance.

This warranty is void if this appliance is ever used for other than private household purposes.

KENMORE ELITE HOME APPLIANCES

1.

Dishwashers


 

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE ELITE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

One Year on Appliance

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

Two Years on Parts

FOR TWO YEARS from the date of original sale all parts of this appliance are warranted against defects in material or workmanship.* If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. *Defects must be verified by a Kenmore authorized service representative.

Five Years on Upper and Lower Dish Racks

FOR FIVE YEARS from the date of original sale, all parts of the upper or lower dish rack are warranted against rust due to defects in material or workmanship.* If a rack part rusts from defects within the first year, a new part will be supplied and installed at no charge. If a rack part rusts from defects after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. *Defects must be verified by a Kenmore authorized service representative.

Lifetime on Stainless Steel Tub and Inner Door Panel

FOR AS LONG AS IT IS USED from the date of original sale, the stainless steel tub and inner door panel of this appliance are warranted against leaks due to rust-through.* If a tub or panel rusts through within the first year, a new part will be supplied and installed at no charge. If a tub or panel rusts through after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. *Rust-through must be verified by a Kenmore authorized service representative.

All warranty coverage applies for only 90 DAYS from the date of original sale if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

2.

Water Heaters

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE ELITE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE, the following warranty coverage applies when this water heater is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of original sale this water heater is warranted against defects in material or workmanship. A defective water heater will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

FOR TEN YEARS from the date of original sale this water heater is warranted against leaks in the tank.* If a tank leak occurs within the first year, a new water heater of equal capacity and quality will be supplied and installed at no charge. If a tank leak occurs after the first year, a new water heater of equal capacity and quality will be supplied but not installed at no charge. You are responsible for the labor cost of water heater installation after the first year from the date of sale. *Leaks must be verified by a Kenmore authorized service representative.

FOR TEN YEARS from the date of original sale all water heater parts are warranted against defects in material or workmanship.* If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. *Defects must be verified by a Kenmore authorized service representative.

This warranty applies for only two years from original sale date on the tank and one year from original sale date on all parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

3.

Water Softeners

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to a Kenmore (Transformco) authorized retailer from which purchased. Call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE ELITE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE, the following warranty coverage applies when this water softener is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks, drums or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of original sale this water softener is warranted against defects in material or workmanship. A defective water softener will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

FOR THREE YEARS from the date of original sale all water softener parts are warranted against defects in material or workmanship.* If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. *Defects must be verified by a Kenmore authorized service representative.

FOR TEN YEARS from the date of original sale this water softener is warranted against leaks in the tank and salt storage drum.* If a tank or drum leak occurs within the first year, a new tank or drum will be supplied and installed at no charge. If a tank or drum leak occurs after the first year, a new tank or drum will be supplied but not installed at no charge. You are responsible for the labor cost of tank or drum installation after the first year from the date of sale. *Leaks must be verified by a Kenmore authorized service representative.

This warranty applies for only two years from original sale date on the tank and drum and one year from original sale date on all other parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

4.

Outdoor Grills


 

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to Kenmore (Transformco) authorized retailer from which it was purchased. Call this number to obtain the warranty coverage stated below: 1-888- 287-0735

KENMORE ELITE LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR TWO YEARS from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

FOR FIVE YEARS from the date of original sale, any heat diffuser that rusts through or burns through will be replaced free of charge.* If rust through or burn through occurs within the first year, a new heat diffuser will be installed at no charge. If the rust through or burn through occurs after the first year, a new heat diffuser will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale. *Rust-through or burn-through must be verified by a Kenmore authorized service representative.

FOR FIFTEEN YEARS from the date of original sale, any stainless steel burner that rusts through or burns through will be replaced free of charge.* If rust through or burn through occurs within the first year, a new burner will be installed at no charge. If rust through or burn through occurs after the first year, a new burner will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale. *Rust-through or burn-through must be verified by a Kenmore authorized service representative.

FOR TWENTY-FIVE YEARS from the date of original sale, a new part will be supplied for rust-through or burn through of the firebox cast aluminum sidewalls, lid porcelain coated shroud or any cooking grate free of charge.* If rust through or burn through occurs within the first year, a new part will be installed at no charge. If rust through or burn through occurs after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale. *Rust-through or burn-through must be verified by a Kenmore authorized service representative.

All warranty coverage excludes ignitor batteries and grill part paint loss, discoloration or surface rusting, which are either expendable parts that can wear out from normal use within the warranty period, or are conditions that can be the result of normal use, accident or improper maintenance.

All warranty coverage is void if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

5.

Kenmore Elite Vacuum Cleaners

Kenmore Elite Vacuum Cleaners

6.

Small Kitchen Appliances:

Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.

Note: Kenmore Elite Food Disposers carry a NINE YEAR duration of coverage.

WARRANTY SERVICE

To obtain the warranty coverage stated below, return defective product with proof of original sale to Kenmore (Transformco) authorized retailer from which it was purchased. Call this number to obtain the warranty coverage stated below: 1-800-265-8456

KENMORE ELITE LIMITED WARRANTY

FOR FIVE YEARS from the date of original sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF ORIGINAL SALE a defective appliance will be replaced free of charge. If replacement is not available, the retailer will provide item price credit usable for other purchases from that retailer.

This warranty does not cover expendable parts such as coffee filters that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

KENMORE PRO HOME APPLIANCES

1.

Refrigerators,
Freezers

 

NOTE: Lifetime coverage on Storage Bins applies only to purchases dated on or after February 4, 2018

WARRANTY SERVICE

With proof of original sale from a Sears, Kmart or other Transformco authorized retailer, call this number to obtain the warranty coverage stated below: 1-844-553-6667

KENMORE PRO LIMITED WARRANTY

WITH PROOF OF ORIGINAL SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

One Year on Appliance

FOR ONE YEAR from the date of original sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.

This warranty coverage applies for only 90 days from date of original sale if the appliance is ever used for other than private household purposes.

Five Years on Sealed Refrigerant System

FOR FIVE YEARS from the date of original sale, the sealed refrigerant system of this appliance is warranted against defects in material or workmanship.* If a system part is defective within the first year, a new part will be supplied and installed at no charge. If a system part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of original sale. This warranty coverage applies for only one year from date of original sale if the appliance is ever used for other than private household purposes. *Defects must be verified by a Kenmore authorized service representative.

Ten Years on Linear Compressor

FOR TEN YEARS from the date of original sale, the linear compressor of this appliance is warranted against defects in material or workmanship.* If the compressor is defective within the first year, a new one will be supplied and installed at no charge. If the compressor is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of original sale. This warranty coverage applies for only two years from date of original sale if the appliance is ever used for other than private household purposes. *Defects must be verified by a Kenmore authorized service representative.

Lifetime on Storage Bins

(applies only to purchases dated on or after February 4, 2018)

FOR AS LONG AS IT IS USED from the date of original sale, a free replacement will be supplied for a defective refrigerator or freezer compartment storage bin.* If the defect appears within the first year, a new bin will be installed at no charge. If the defect appears after the first year, a new bin will be supplied but not installed at no charge. This Lifetime warranty covers only storage bins, and does not apply to any other related component or mechanism. You are responsible for the labor cost of bin installation after the first year from the date of sale. This warranty coverage applies for only 90 days from the date of sale if the appliance is ever used for other than private household purposes. *Warranty coverage applies to door bins, drawer bins and basket bins. Defects must be verified by a Kenmore authorized service representative.  

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows

 

REPAIR SERVICE EXCLUSIONS

This warranty covers ONLY product defects in material and workmanship, and will NOT pay for:

  1. A service technician to clean or maintain the product.

  2. A service technician to instruct the user in correct appliance installation, operation or maintenance.

  3. Expendable items that can wear out from normal use within the warranty time period, including but not limited to filters, belts, bags or screw-in base light bulbs.

  4. Cracks in a ceramic glass cooktop that are not a result of thermal shock.

  5. Stains and scratches on a ceramic glass cooktop resulting from accident or improper operation or maintenance, nor for discoloration of any cooktop surface resulting from normal use.  

  6. Service calls to correct appliance installation not performed by Kenmore authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.

  7. Damage to or failure of this appliance resulting from installation not performed by Kenmore authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes.

  8. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.

  9. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose.

  10. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

  11. Damage to or failure of this appliance resulting from natural or other catastrophe, such as flood, fire or storm.

  12. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.

  13. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certification logo.