KENMORE, KENMORE ELITE and KENMORE PRO WARRANTY STATEMENTS

Revised February 26, 2017

For questions you may have concerning warranty coverage issues that do not appear to be covered by the information on this web page, call 1-844-553-6667

KENMORE HOME APPLIANCES

1. Kenmore Washers, Dryers
2. Kenmore Refrigerators, Freezers
3. Kenmore Ranges, Cooktops, Wall Ovens
4. Kenmore Range Hoods
5. Kenmore Microwave Hood Combinations
6. Kenmore Dishwashers
7. Kenmore Water Heaters
8. Kenmore Water Softeners
9. Kenmore Room Air Conditioners
10. Kenmore Dehumidifiers
11. Kenmore Televisions
12. Kenmore Outdoor Grills
13. Kenmore Compactors
14. Kenmore Canister Vacuum Cleaners priced at $150 or more
15. Kenmore Countertop Microwave Ovens
16. Kenmore Small Kitchen Appliances: Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.
17. Kenmore Small Household Appliances: Fans, Space Heaters, Humidifiers, Air Purifiers, Upright Vacuums, Canister Vacuums priced at less than $150, other Floor Care Items, Compact Refrigerators and Freezers, etc.

KENMORE ELITE HOME APPLIANCES

1. Kenmore Elite Washers, Dryers
2. Kenmore Elite Refrigerators, Freezers
3. Kenmore Elite Ranges, Cooktops, Wall Ovens
4. Kenmore Elite Range Hoods
5. Kenmore Elite Microwave Hood Combinations
6. Kenmore Elite Dishwashers
7. Kenmore Elite Water Heaters
8. Kenmore Elite Water Softeners
9. Kenmore Elite Room Air Conditioners
10. Kenmore Elite Dehumidifiers
11. Kenmore Elite Televisions
12. Kenmore Elite Outdoor Grills
13. Kenmore Elite Compactors
14. Kenmore Elite Canister Vacuum Cleaners priced at S150 or more
15. Kenmore Elite Countertop Microwave Ovens
16. Kenmore Elite Small Kitchen Appliances: Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.
17. Kenmore Elite Upright Vacuums, Canister Vacuums less than $150

KENMORE PRO HOME APPLIANCES

1. Kenmore PRO Refrigerators
2. Kenmore PRO Ranges, Cooktops, Wall Ovens
3. Kenmore PRO Range Hoods
4. Kenmore PRO Microwave Hood Combinations
5. Kenmore PRO Dishwashers

KENMORE COMMERCIAL HOME APPLIANCES

1. Washers, Dryers, Dishwashers, etc.

1. Washers, Dryers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

2. Refrigerators, Freezers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

3. Ranges, Cooktops, Wall Ovens

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

4. Range Hoods

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667.

KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller. This ONE-YEAR coverage does not apply to the finish of any painted or bright metal part.

FOR THIRTY DAYS from the date of sale, any painted or bright metal part of this product will be replaced free of charge if its finish is defective in material or workmanship.

All warranty coverage is void if this product is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

5. Microwave Hood Combination Ovens

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

6. Dishwashers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

7. Water Heaters

* Duration varies (SIX, NINE or TWELVE years) depending on model. Exact duration is specified in warranty statement in Water Heater Use & Care Guide.

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667.

KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this water heater is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of sale this water heater is warranted against defects in material or workmanship. A defective water heater will receive free repair or replacement at option of seller.

* FOR [DURATION] YEARS from the date of sale this water heater is warranted against leaks in the tank. If a tank leak occurs within the first year, a new water heater of equal capacity and quality will be supplied and installed at no charge. If a tank leak occurs after the first year, a new water heater of equal capacity and quality will be supplied but not installed at no charge. You are responsible for the labor cost of water heater installation after the first year from the date of sale.

* FOR [DURATION] YEARS from the date of sale all water heater parts are warranted against defects in material or workmanship. If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

This warranty applies for only two years on the tank and one year on all parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

8. Water Softeners

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667.

KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this water softener is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks, drums or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of sale this water softener is warranted against defects in material or workmanship. A defective water heater will receive free repair or replacement at option of seller.

FOR TEN YEARS from the date of sale this water softener is warranted against leaks in the tank and salt storage drum. If a tank or drum leak occurs within the first year, a new tank or drum will be supplied and installed at no charge. If a tank or drum leak occurs after the first year, a new tank or drum will be supplied but not installed at no charge. You are responsible for the labor cost of tank or drum installation after the first year from the date of sale.

This warranty applies for only two years on the tank and drum and one year on all other parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

9. Room Air Conditioners

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR FIVE YEARS from the date of sale, the sealed refrigerant system of this appliance is warranted against defects in material or workmanship. If a system part is defective within the first year, a new one will be supplied and installed at no charge. If a system part is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

10. Dehumidifiers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

11. Televisions

Screen size greater than 40 inches
WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE a defective product will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the date of sale if this product is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

Screen size 40 inches or less
WARRANTY SERVICE
To obtain the warranty coverage stated below, return the product with proof of sale to the retailer from which it was purchased.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE a defective product will be replaced free of charge.

This warranty does not cover batteries, which are expendable parts that can wear out from normal use within the warranty period.

This warranty applies for only 90 DAYS from the date of sale if this product is ever used for other than private household purposes.

12. Outdoor Grills

*Typical Kenmore warranty duration against burner rust-through or burn-through is FIVE or TEN years. Exact duration is specified in warranty statement in Grill Use & Care Guide.

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667.

KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

*FOR [DURATION] YEARS from the date of sale, any stainless steel burner that rusts through or burns through will be replaced free of charge. If rust through or burn through occurs within the first year, a new burner will be installed at no charge. If rust through or burn through occurs after the first year, a new burner will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale.

All warranty coverage excludes ignitor batteries and grill part paint loss, discoloration or surface rusting, which are either expendable parts that can wear out from normal use within the warranty period, or are conditions that can be the result of normal use, accident or improper maintenance.

All warranty coverage applies is void if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

13. Compactors

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

14. Canister Vacuum Cleaners priced at $150 or more

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

15. Kenmore Countertop Microwave Ovens

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will be replaced free of charge.

This warranty does not cover the oven cavity light bulb, which is an expendable part that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

16. Small Kitchen Appliances:
Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.

Note: Some Kenmore Food Disposers may carry longer than TWO YEARS duration of coverage.

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE LIMITED WARRANTY
FOR TWO YEARS from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will be replaced free of charge.

This warranty does not cover expendable parts such as coffee filters or blender blades that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

17. Small Household Appliances:
Fans, Space Heaters, Humidifiers, Air Purifiers, Upright Vacuums, Canister Vacuums priced at less than $150, other Floor Care Items, Compact Refrigerators and Freezers, etc.

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will be replaced free of charge.

This warranty does not cover expendable parts such as filters or bags that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

KENMORE ELITE HOME APPLIANCES

1. Washers, Dryers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

2. Refrigerators, Freezers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller. This warranty coverage applies for only 90 days from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.

FOR FIVE YEARS from the date of sale, the sealed refrigerant system of this appliance is warranted against defects in material or workmanship. If a system part is defective within the first year, a new part will be supplied and installed at no charge. If a system part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. This warranty coverage applies for only one year from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.

FOR TEN YEARS from the date of sale, the linear compressor of this appliance is warranted against defects in material or workmanship. If the compressor is defective within the first year, a new one will be supplied and installed at no charge. If the compressor is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. This warranty coverage applies for only two years from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

3. Ranges, Cooktops, Wall Ovens

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR TWO YEARS from the date of sale, a free replacement part will be supplied for a ceramic cooktop that fails due to thermal shock or for a ceramic cooktop heating element that is defective. If the failure or defect is within the first year, a new part will be installed at no charge. If the failure or defect is after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

4. Range Hoods

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667.

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller. This ONE-YEAR coverage does not apply to the finish of any painted or bright metal part.

FOR THIRTY DAYS from the date of sale, any painted or bright metal part of this product will be replaced free of charge if its finish is defective in material or workmanship.

All warranty coverage is void if this product is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

5. Microwave Hood Combination Ovens

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR FIVE YEARS from the date of sale, the magnetron of this appliance is warranted against defects in material or workmanship. Safety regulations require that the magnetron must be installed by Sears. If the magnetron is defective within the first year, a new one will be supplied and installed at no charge. If the magnetron is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

6. Dishwashers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR TWO YEARS from the date of sale all parts of this appliance are warranted against defects in material or workmanship. If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

FOR FIVE YEARS from the date of sale, all parts of the upper or lower dish rack are warranted against rust due to defects in material or workmanship. If a rack part rusts from defects within the first year, a new part will be supplied and installed at no charge. If a rack part rusts from defects after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

FOR AS LONG AS IT IS USED from the date of sale, the stainless steel tub and inner door panel of this appliance are warranted against leaks due to rust-through. If a tub or panel rusts through within the first year, a new part will be supplied and installed at no charge. If a tub or panel rusts through after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

All warranty coverage applies for only 90 DAYS from the sale date if this appliance is ever used for other than private household purposes.

7. Water Heaters

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667.

KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this water heater is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of sale this water heater is warranted against defects in material or workmanship. A defective water heater will receive free repair or replacement at option of seller.

FOR TEN YEARS from the date of sale this water heater is warranted against leaks in the tank. If a tank leak occurs within the first year, a new water heater of equal capacity and quality will be supplied and installed at no charge. If a tank leak occurs after the first year, a new water heater of equal capacity and quality will be supplied but not installed at no charge. You are responsible for the labor cost of water heater installation after the first year from the date of sale.

FOR TEN YEARS from the date of sale all water heater parts are warranted against defects in material or workmanship. If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

This warranty applies for only two years on the tank and one year on all parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

8. Water Softeners

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this water softener is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks, drums or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of sale this water softener is warranted against defects in material or workmanship. A defective water heater will receive free repair or replacement at option of seller.

FOR THREE YEARS from the date of sale all water softener parts are warranted against defects in material or workmanship. If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

FOR TEN YEARS from the date of sale this water softener is warranted against leaks in the tank and salt storage drum. If a tank or drum leak occurs within the first year, a new tank or drum will be supplied and installed at no charge. If a tank or drum leak occurs after the first year, a new tank or drum will be supplied but not installed at no charge. You are responsible for the labor cost of tank or drum installation after the first year from the date of sale.

This warranty applies for only two years on the tank and drum and one year on all other parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

9. Room Air Conditioners

* NOTE: Not all Kenmore Elite Room Air Conditioners offer an additional time period of coverage on the sealed refrigerant system. Check the warranty statement in the Use & Care Guide for exact coverage.

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

* FOR FIVE YEARS from the date of sale, the sealed refrigerant system of this appliance is warranted against defects in material or workmanship. If a system part is defective within the first year, a new one will be supplied and installed at no charge. If a system part is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

10. Dehumidifiers

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

11. Televisions

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667.

KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE a defective product will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the date of sale if this product is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

12. Outdoor Grills

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667.

KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR TWO YEARS from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR FIVE YEARS from the date of sale, any heat diffuser that rusts through or burns through will be replaced free of charge. If rust through or burn through occurs within the first year, a new heat diffuser will be installed at no charge. If the rust through or burn through occurs after the first year, a new heat diffuser will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale.

FOR FIFTEEN YEARS from the date of sale, any stainless steel burner that rusts through or burns through will be replaced free of charge. If rust through or burn through occurs within the first year, a new burner will be installed at no charge. If rust through or burn through occurs after the first year, a new burner will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale.

FOR TWENTY-FIVE YEARS from the date of sale, a new part will be supplied for rust-through or burn through of the firebox cast aluminum sidewalls, lid porcelain coated shroud or any cooking grate free of charge. If rust through or burn through occurs within the first year, a new part will be installed at no charge. If rust through or burn through occurs after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of burner installation after the first year from the date of sale.

All warranty coverage excludes ignitor batteries and grill part paint loss, discoloration or surface rusting, which are either expendable parts that can wear out from normal use within the warranty period, or are conditions that can be the result of normal use, accident or improper maintenance.

All warranty coverage applies is void if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

13. Compactors

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667.

KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

14. Canister Vacuum Cleaners priced at $150 or more

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

15. Countertop Microwave Ovens

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will be replaced free of charge.

This warranty does not cover the oven cavity light bulb, which is an expendable part that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

16. Small Kitchen Appliances:
Toasters, Blenders, Food Processors, Toaster Ovens, Coffeemakers, Food Disposers, etc.

Note: Kenmore Elite Food Disposers carry a NINE-YEAR duration of coverage.

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE ELITE LIMITED WARRANTY
FOR FIVE YEARS from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will be replaced free of charge.

This warranty does not cover expendable parts such as coffee filters that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

17. Upright Vacuums, Canister Vacuums less than $150

WARRANTY SERVICE
To obtain the warranty coverage stated below, return a defective product with proof of sale to the retailer from which it was purchased.

KENMORE ELITE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will be replaced free of charge.

This warranty does not cover expendable parts such as filters or bags that can wear out from normal use within the warranty period.

This warranty is void if this appliance is ever used for other than private household purposes.

KENMORE PRO HOME APPLIANCES

1. Refrigerators

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE PRO LIMITED WARRANTY

WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller. This warranty coverage applies for only 90 days from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.

FOR FIVE YEARS from the date of sale, the sealed refrigerant system of this appliance is warranted against defects in material or workmanship. If a system part is defective within the first year, a new part will be supplied and installed at no charge. If a system part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. This warranty coverage applies for only one year from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.

FOR TEN YEARS from the date of sale, the linear compressor of this appliance is warranted against defects in material or workmanship. If the compressor is defective within the first year, a new one will be supplied and installed at no charge. If the compressor is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. This warranty coverage applies for only two years from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

2. Ranges, Cooktops, Wall Ovens

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE PRO LIMITED WARRANTY

WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR TWO YEARS from the date of sale, a free replacement part will be supplied for a ceramic cooktop that fails due to thermal shock or for a ceramic cooktop heating element that is defective. If the failure or defect is within the first year, a new part will be installed at no charge. If the failure or defect is after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

3. Range Hoods

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667.

KENMORE PRO LIMITED WARRANTY

WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller. This ONE YEAR coverage does not apply to the finish of any painted or bright metal part.

FOR THIRTY DAYS from the date of sale, any painted or bright metal part of this product will be replaced free of charge if its finish is defective in material or workmanship.

All warranty coverage is void if this product is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

4. Microwave Hood Combination Ovens

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE PRO LIMITED WARRANTY

WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR FIVE YEARS from the date of sale, the magnetron of this appliance is warranted against defects in material or workmanship. Safety regulations require that the magnetron must be installed by Sears. If the magnetron is defective within the first year, a new one will be supplied and installed at no charge. If the magnetron is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

5. Dishwashers

WARRANTY SERVICE
To arrange for warranty service as detailed in the warranty statement below, call 1-844-553-6667. In Canada call 1-800-469-4663.

KENMORE PRO LIMITED WARRANTY

WITH PROOF OF SALE the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions.

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of seller.

FOR TWO YEARS from the date of sale all parts of this appliance are warranted against defects in material or workmanship. If a part is defective within the first year, a new part will be supplied and installed at no charge. If a part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

FOR FIVE YEARS from the date of sale, all parts of the upper or lower dish rack are warranted against rust due to defects in material or workmanship. If a rack part rusts from defects within the first year, a new part will be supplied and installed at no charge. If a rack part rusts from defects after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

FOR AS LONG AS IT IS USED from the date of sale, the stainless steel tub and inner door panel of this appliance are warranted against leaks due to rust-through. If a tub or panel rusts through within the first year, a new part will be supplied and installed at no charge. If a tub or panel rusts through after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale.

All warranty coverage applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

KENMORE COMMERCIAL HOME APPLIANCES

Washers, Dryers, Dishwashers, etc.

WARRANTY SERVICE
With proof of sale, call this number to obtain the warranty coverage stated below: 1-844-553-6667.

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for the exclusions to repair service listed as follows (click link)

REPAIR SERVICE EXCLUSIONS

This warranty covers ONLY product defects in material and workmanship, and will NOT pay for:
  1. A service technician to clean or maintain the product.
  2. A service technician to instruct the user in correct appliance installation, operation or maintenance.
  3. Expendable items that can wear out from normal use within the warranty time period, including but not limited to filters, belts, bags or screw-in base light bulbs.
  4. Cracks in a ceramic glass cooktop that are not a result of thermal shock.
  5. Stains and scratches on a ceramic glass cooktop resulting from accident or improper operation or maintenance, nor for discoloration of any cooktop surface resulting from normal use.
  6. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
  7. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes.
  8. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.
  9. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose.
  10. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
  11. Damage to or failure of this appliance resulting from natural or other catastrophe, such as flood, fire or storm.
  12. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.
  13. Service to an appliance if the model and serial plate is missing, altered or cannot easily be determined to have the appropriate certification logo.