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Kenmore Elite  Canister Vacuum Cleaner - Silver/Gray

  Item#  02021814000 | Model#  21814
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 Rating 4.0 | 16 Reviews | Write a review
Reg Price: $599.99
Savings: $150.00
$449.99
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Specifications & Dimensions

Dimensions:
Cord Length (Feet): 26.0
Product Overview:
Color: Metallic
General Warranty: 1 year Limited
Item Weight (lbs.): 23.0
Accessories Included: CrossOver Nozzle, Horsehair,
Controls on Handle: Yes
General Features:
Power Cord Included: Yes
Performance Features:
Bag or Bagless: Bag
Bag Type: Style Q
Cleaning Width (in.): 14.0
Cord Storage: Retractable
Filter Type: HEPA
Number of Amps: 12
Number of Filters: 2
Number of Height Adjustments: 4
Pile Height Adjustment: Manual
Recommended Floor Type: Carpet & Bare Floor
Suction Type: Motorized
Telescopic Handle: Yes
Convenience Features:
Assembly Required: Yes
Light: Yes
Attachments:
Attachment Type(s): CrossOver Bare Floor Nozzle, Ceiling Fan Tool,
Number of Onboard Attachments: 5
Total Attachments Included: 5
Wand Material: Aluminum
Wand Type: Telescopic
Related Items:
Bag Item Number: 02053292000
Filter Item Number: 02053295000

Overview

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Product Description

Kenmore – trusted in the homes of more than 100 million Americans.

The Kenmore Elite 21814 canister vacuum delivers ultra-powerful cleaning on carpets and bare floors. The powerful Inducer motor, Kenmore’s most powerful, delivers 20% more air power to remove dirt and debris. Double-wall Power Flow technology keeps air flowing as the bag fills to optimize suction, power and performance. This system delivers a deep, efficient clean on every floor surface including deep carpets.

The Kenmore Elite canister vacuum cleaner boasts a CrossOver bare floor nozzle – a floor brush is connected and nested inside the nozzle for quick transitions from carpet to bare-floor cleaning. Plus, it comes with a convenient ceiling fan tool to make cleaning hard-to-reach place a breeze.

  • The Kenmore Intuition canister vacuum’s CrossOver handle stores a crevice tool at your fingertips
  • Electronic performance indicator lets you know when a clog or full bag is reducing suction
  • Powerful Inducer motor, Kenmore’s most powerful, delivers 20% more air power to remove dirt and debris.
  • Double-wall design with Power Flow technology keeps air flowing to maintain suction, power and performance
  • Attachments include a crevice tool, dust brush made of horse hair, horsehair bare floor tool and ceiling fan tool
  • Stair Grip keeps the canister upright for worry-free stair cleaning
  • Aluminum telescoping wand for quick, simple height adjustments
  • Convenient, on/off switch on handle for easy operation
  • 8-ft. hose lets you reach surfaces above the floor

Added on January 12, 2014

 

Overall, others give this:

16 Reviews Write a review
12 Reviewers (75.0%) would recommend this to a friend.
Overall Rating Breakdown:
5stars
4stars
3stars
(0)
2stars
(0)
1stars

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise14 found this helpful
K.Adams
May 6 , 2014
powerful
This is the most powerful canister yet. The power head it a little heavy, but this machine rocks.
Criticism3 found this helpful
kenhvrmieleeurka
Aug 27 , 2014
Not what I expected...
Firstly, I own the bottom of the line Lime Green Canister I purchased last year for $99.99 and that machine is way more user friendly and has less bells/whistles than the $600 Elite Canister. I also own a 1980 Sears Best Powermate Canister Vacuum I'm still using. With that said...here's my review... The first machine I brought home was dead out of the box...no power to the PowerMate and the vacuum would only turn on if the wand was attached..disconnect the wand and the machine powered off, yet no power to the brush roller...vacuum also had a weird burning smell. Mind you I hadn't even used it...I did bring back to Sears and they exchanged...BUT they were shocked that there was an electrical issue...I spend well over an hour watching 4 salespeople attempt to make this thing work... I brought the second machine home and it's working; however on wall-to-wall carpeting in my upstairs, it's virtually impossible to push the PowerMate. I have tried EVERYTHING, highest setting for height adjustment and even the lower power for suction...this thing will give you a hernia to push on carpeting...I agree with the other reviewers, if you have pile carpet, it's a BIG NO to this vacuum. Low nap/berber like the store had this thing propels across the carpet without any effort... The suction is great and the bare floor tool works great on the my downstairs and stairs with hardwood. The attachments are not that great, I do not like them. I like the older Kenmore canister vacuums with the 4-piece attachment set. The cord is super long and that's great. I've had for a week but will be bringing back to Sears...I'm not impressed with this vacuum at all and considering the price, I expected more. I'll stick with my 1980's machine and $99.99 Lime Green canister for now...
 
Sep 5 , 2014
via sears.com
Overall
Crossover Canister Vacuum Cleaner

Twenty years ago I purchased a Kenmore Canister Vacuum and loved it. So, naturally, when it came time to purchase a new one I was looking for something similar. I chose the Crossover Canister Vacuum and the more I use it the more pleased I am that I bought it.

I would recommend this product to a friend.

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espresso2014

Blaine, WA

Sep 2 , 2014
via sears.com
Overall
Excellent Vacuum

Vacuums very well, and picks up well as to the heavy pushing that it takes try stretching the wand to the highest pull out which I found makes it easier to handle. I replaced my old Panasonic vacuum with this one and they are comparable.

I would recommend this product to a friend.

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kenhvrmieleeurka

Wading River, NY

Aug 27 , 2014
via sears.com
Overall
Not what I expected...

Firstly, I own the bottom of the line Lime Green Canister I purchased last year for $99.99 and that machine is way more user friendly and has less bells/whistles than the $600 Elite Canister. I also own a 1980 Sears Best Powermate Canister Vacuum I'm still using. With that said...here's my review... The first machine I brought home was dead out of the box...no power to the PowerMate and the vacuum would only turn on if the wand was attached..disconnect the wand and the machine powered off, yet no power to the brush roller...vacuum also had a weird burning smell. Mind you I hadn't even used it...I did bring back to Sears and they exchanged...BUT they were shocked that there was an electrical issue...I spend well over an hour watching 4 salespeople attempt to make this thing work... I brought the second machine home and it's working; however on wall-to-wall carpeting in my upstairs, it's virtually impossible to push the PowerMate. I have tried EVERYTHING, highest setting for height adjustment and even the lower power for suction...this thing will give you a hernia to push on carpeting...I agree with the other reviewers, if you have pile carpet, it's a BIG NO to this vacuum. Low nap/berber like the store had this thing propels across the carpet without any effort... The suction is great and the bare floor tool works great on the my downstairs and stairs with hardwood. The attachments are not that great, I do not like them. I like the older Kenmore canister vacuums with the 4-piece attachment set. The cord is super long and that's great. I've had for a week but will be bringing back to Sears...I'm not impressed with this vacuum at all and considering the price, I expected more. I'll stick with my 1980's machine and $99.99 Lime Green canister for now...


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PFLeopold

Larue, TX

Aug 18 , 2014
via sears.com
Overall
Replace same model from 15 years ago

Great vacuum. Worth every penney. Old one lasted 15 years. Cannot beat it for cat hair.

I would recommend this product to a friend.

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unbiased

Flushing, NY

Aug 13 , 2014
Overall
Powerful vacuum suction!

I was looking for a canister vacuum with strong powerful suction power to lift dirt in dirty places. I first tried the Kenmore 21614 which was top rated by Consumer Reports but was not impressed with the suction power it had. It was not as strong as an older Electrolux Oxygen EL6988D that I had so I immediately returned the 21614 to Sears the same day! Then I saw this newer model 21814 that said it had a 20% stronger motor and I decided to give it a try. I was immediately happy as soon as I turned it on and felt how powerful the suction power on this model was over the mid-line Kenmores. It works great. As usual though it is made of flimsy feeling plastics and even though it says it has a "stair step stopper" underneath I found that it does not even stop the canister from rolling down the stairs when I tried to rest it on my carpeted lined stairs to vacuum. The canister slipped and rolled/fell down the stairs! Useless stair step stopper, but everything else so far seems to work great. It is still new less than a week old with me, but I think it should hold up since I don't vacuum a lot. Just occasionally so any vac should last a long time with me. If you are looking for a high end strong motored vac, this is one that you should look at. Recommended.

I would recommend this product to a friend.

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marmo43

Palmyra, MO

Aug 12 , 2014
Overall
on the heavy side

I cleaned with my old vacuum, then when I cleaned again, I sucked up more dirt. with the dirt sensor, I kept running the head over that area until the light went out. the head is on the heavy side compared to my old vacuum (which I will use upstairs) and it is thicker so can't get under some of my furniture. The head doesn't swivel to the side completely so the head and wands lie flat on the floor and the head can go flush with the mop board under furniture. only goes part way so it will hit on the furniture. at first I thought the level lever was broke, but found if I lifted the front of the head up, then the lever worked easier. This vacuum could have some improvements. Engineers need to talk to the women who run them.

I would recommend this product to a friend.

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Aug 11 , 2014
via sears.com
Overall
WOW!!!!!

This is the most frustrating vacuum I've ever used!!!!!!!!! DO NOT PURCHASE IT IF YOU HAVE PILE CARPET! OR ANY KIND OF CARPET BESIDES LOOP OR BERBER ! It is impossible to push this vacuum through the carpet. I wish I would have read the reviews before my husband purchased it! The description should warn you of this with pile carpets!


The reviewer indicated they are affiliated with this product.
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GPW4

Charlotte, NC

Aug 4 , 2014
via sears.com
Overall
A superior product which exceeded my expectations. it has all the features.

I would recommend this product to a friend.

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Aug 1 , 2014
via sears.com
Overall
Very unwieldy and difficult to use. Staff not knowledgable about vacuums.

I felt if I got Sears best vacuum I couldn't go wrong. I asked staff about vacuums and the 2 I spoke with had no idea about any of them. I bought this vacuum and could hardly push it on carpet even on the highest setting and with the least amount of auctioning. It did not pick up at all when pulling backwards. I have never seen a vacuum not do this. It also made deep lines in the carpet that would not come out. I did take it back without any problems.


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Ja9Mac

Glen Rock, NJ

Jul 31 , 2014
via sears.com
Overall
Love this vacuum!

The features, design and suction of this vacuum makes it best vacuum I have ever owned. The ease of going from hardwood/tile and carpet is fast and simple plus they have placed the crevice tool on the wand for easy access- no more going in and out of the hood. The LED lights both the floor and carpet attachment is very helpful. It is features like this and more that make this a well designed and a well build machine.

I would recommend this product to a friend.

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