Ratings & Reviews
Kenmore is America's # 1 appliance brand, trusted in the homes of more than 100 million Americans.
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Professionally inspired, the Kenmore PRO™ suite of appliances enhances the beauty of any kitchen. The 29.5 cu. ft. built-in Kenmore side-by-side refrigerator 40483 adds a sophisticated touch to today's modern kitchens with a stainless steel finish and built-in design.
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Most Helpful Reviews
Wouldn't have purchased this frig if I would have read the reviews first. But too late, already installed. Told the wife we would check it out for 60 days and depending on how things went, we would keep or return. Like others here, freezer worked fine but frig wouldn't get below 48 degrees. (the temp on gages read 38 degrees) This frig has its own evaporator in the ceiling of the frig section. On the evaporator is a sensor that turns on the fan to circulate the air in the frig. Well, someone at the factory neglected to install the connector at the end of the wires and plug in. She now works great! If your having the same problem, open door for a minute and see if you can feel the air blowing from the vent that runs vertical from top to bottom in the rear. If not, the fan is not kicking on because the sensor is not hooked up. My biggest complaint is that the analog gages are just repeaters of the digital gages. I would have thought they would give you the inside temp. Also, the manuals Samsung supplied (even though it says electrolux inside the door) the techs are worthless. The pictures are black and white and are so blurred you can't tell if your looking at a frig or the inside of a septic tank. We now love the frig but will keep the 3 year warranty. We also bought the Electrolux oven/microwave combo that has the exact same handles as this frig.
I purchased this brand new Kenmore Pro refrigerator to replace our 31 year old SubZero. We expected it to be more energy efficient than the old behemoth that stood in its place. It is nicely styled and I love having an exterior water and ice dispenser on the door. That is where my "pros" end. This refrigerator is terrible. Do NOT buy one. Since its purchase date of June 2011, we have had over 8 service calls, though none seem to fall into the time frame of the "No Lemon Guarantee". We have filed for 2 food replacement claims at $250/year. I have missed at least 20 days of work waiting for service technicians. It has the same problem over and over again: It freezes food in the refrigerator. We lost an entire Spring's harvest of lettuce in this machine. We had to buy a dorm fridge to put tender greens in. After paying over $6k for a refrigerator, I expect it to work properly. After 8 service calls in 2 years, it should be flawless. No more Kenmore Pros for us. Never. Ever. Again.
New Albany, OH
Bought this three years ago and did research at the time, and the only negative thing I read was that the ice cubes came out too fast. It was on sale for $6,000. Glad I bought the warranty as I will have my fifth service call in a week. For some reason, when there is a power outage, the fridge comes back on, but won't resume temperatures. I have lost three freezers of frozen meat. They have replaced the mother board and three switches. Don't know what they will do this time, but according to the gal on the phone, I qualify for a replacement. We will see. I will come back to let everyone know. If it were not for this, I actually love the refrigerator and everyone is always impressed with it, but now I am wondering if I made a mistake.
I had to chime in to voice my utter dissapointment and disbelief that SEARS would charge a premium for this this sub par product line and offer it to the publiic. I have the full line of "Por Series" products in my kitchen in our new home we purchased in 2008. The total package for everything refridgerator, wall oven, stove top, dishwasher, and microwave (Elite Series) totaled over $9,000 retail. We have had major issues with every single appliance, but this refridgerator tops them all. We had the extended warranty purchased on multiple occasions, so it covered sum of the cost of repairs. However, over the past 5 years of ownership we have spent at least $2000 in warranties and repairs for the refridgerator alone. I am running out of space so I will cut to the chase. I cannot put into words my dissatisfaciton with SEARS and their handling of all the consumers that have bought this product line. CEO take NOTICE you are losing CUSTOMERS when you ignore issues of this magnitude.
Green Cove Springs, FL
I have had this unit for Kenmore Pro for around 6 months. I have had everything replaced because the freezer will not keep temp. Ice melts in the ice ben and I can't get the door open to shut the ice maker off. Lost food twice and temp will rise to 26 degrees and then go back down. Yes compressor was replaced along with lots of other parts like the control board twice. Sears is replacing the unit as it can?t be fixed. I?m going to buy the Kitchenaid 48 inch. Buyer be ware on this unit as it looks good but has to many moving parts that are very expensive.
New Orleans, LA
paid top dollar for this fridge and what a waste! fridge keeps drinks barely cold! The water dispenser broke, cheap plastic, actually i think every shelf and draw has a crack too! This is no sub zero, **** its not even a roper!
Bought this fridge 3 yeas ago because it looked great and had the most interior space we coudl find. But little problems like the temperature not resetting after power outages or recently a plastic part, where the water filter attaches, sprung a leak. That shouldn't happen on a 3 year old high end fridge.
Unbelievable! This high-end appliance has the water and ice dispenser paddles made out of cheap plastic. There is stronger plastic used to make McDonald's Happy Meal toys! $341 to repair which will break again given the cheap plastic that is used!! Don't buy this appliance.
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