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Customer Care - Here's the information you need to care for your Kenmore® appliances.
Customer Care
Sears.com Order Status

Sears.com order status

Get information on ordering, delivery and returns.
Appliance Repairs

Appliance repairs

Schedule a repair online.

Contact us at
1-800-4-MY-HOME (1-800-469-4663).

Find a service center.

Buy a Sears Protection Agreement.
Product questions

Product questions

Call 1-888-KENMORE (1-888-536-6673).

Parts

Parts

Buy parts and filters online.

Buy parts by phone at
1-800-366-PART (1-800-366-7278).

Product manuals

Product manuals

Product manuals are available for most in-stock items.

Order a product manual by calling 1-800-366-PART (1-800-366-7278). Or download a free product manual at ManageMyHome.com.

Product recalls

Product recalls

Get information on product recalls.

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