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Kenmore  Intuition Canister Vacuum Cleaner - Blue

  Item#  02028014000 | Model#  28014

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 Rating 3.0 | 275 Reviews | Write a review
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Specifications & Dimensions

Cord Length (Feet): 26
Product Overview:
Color: Blue
General Warranty: 1 year limited
Item Weight (lbs.): 25.85
Accessories Included: Crevice Tool, Dust Brush/Upholstery Tool, Bare Floor Tool with swivel. Pet PowerMate Tool, Ceiling Fan Tool
Controls on Handle: Yes
General Features:
Power Cord Included: Yes
Performance Features:
Bag or Bagless: Bag
Bag Type: UltraCare Kenmore Q Canister Allergen Filtration Vacuum Bag
Cleaning Width (in.): 14
Cord Storage: Retractable
Features: Asthma & Allergy Friendly, Bagless
Filter Type: HEPA
Number of Amps: 12
Number of Filters: 2
Number of Height Adjustments: 4
Number of Motor Speeds: 3
Pile Height Adjustment: Manual
Recommended Floor Type: Carpet & Bare Floor
Suction Type: Motorized
Telescopic Handle: Yes
Convenience Features:
Assembly Required: Yes
Light: Yes
Other Features: CrossOver Nozzle
Attachment Type(s): Crevice tool, Combo Dust Brush/Upholstery Tool, Bare Floor Tool, Pet PowerMate and Fan Tool
Attachment Reach (ft.): 12
Number of Onboard Attachments: 5
Total Attachments Included: 5
Wand Material: Aluminum
Wand Type: Telescopic
Related Items:
Belt Item Number: 02053013000


Ratings & Reviews



Product Description

Kenmore 28014 Canister Vacuum - Versatile Power

The Kenmore Intuition 2801 is AAFA certified with true HEPA filtration that provides cleaner air while vacuuming the floor. For even more powerful cleaning, Kenmore 28014 comes with an infrared dirt sensor on the handle that detects embedded dirt, and an LED light on the wand shines into dark spaces to reveal hard-to-see dust and small objects. the Kenmore Intuition makes cleaning easier and more convenient thanks to its hybrid power nozzle with a removable bare floor brush, and fingertip electronic controls.

  • Two-motor system provides optimum carpet and bare floor cleaning, with one motor for suction and another that powers the agitator brush
  • Built-in bare floor nozzle detaches so you can clean all floor surfaces without bending 
  • Motorized Pet PowerMate and the Pet Hair Tool pick up the most stubborn pet hair from furniture, stairs and other surfaces
  • True HEPA cloth dust bag captures 99.97% of particles up to 0.3 microns size
  • Infrared dirt sensor helps you find and remove embedded dirt
  • Swivel nozzle increases maneuverability
  • Light on the wand illuminates dark areas to help you see what needs cleaning and to avoid items that you don’t want to vacuum up
  • Electronic control pad handle puts settings and indicators at your fingertips
  • Variable speed control adjust for all your cleaning needs
  • Quick release and deluxe tools are onboard to make above-floor cleaning a snap
  • Telescoping wand and 8-foot hose reach ceiling fans, corners and high places
  • Quiet Guard 2 provides sound insulation for quieter vacuuming
  • Stair Grip keeps vacuum upright for worry-free stair cleaning
  • Evo-compatibility connects to the wand for powerful, lightweight cleaning in every room 
Attachments include a ceiling fan tool, crevice tool, horse hair dusting brush

Added on July 26, 2010


Overall, others give this:

275 Reviews Write a review
117 Reviewers (43.0%) would recommend this to a friend.
Overall Rating Breakdown:

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise7 found this helpful
Nov 13 , 2012
Unbelievably good for picking up pet hair
My former Kenmore Progressive canister vacuum was great, but I have upgraded to the Intuition and it is absolutely outstanding. I have Siberian Huskies and several cats. Huskies constantly shed tons of hair. When they "blow" their thick undercoats in the summer, I could vacuum 3 to 4 times a day and still pick up loads of hair. The Intuition's Pet Power Mate, for pulling up hair from rugs & upholstery, is simply amazing at very quickly removing "woven in" dog and cat hair from furniture and carpeting. If it weren't for the Intuition, I don't think I'd be able to have all the pets I do. The Intuition is very adjustable re the suction I want to use. It has high, medium and low power levels, as well as a valve near the handle that decreases the suction when open. This allows one to vacuum light throw rugs and blankets without them being sucked into the vacuum. If you are a pet owner, this is the vacuum for you.
Criticism17 found this helpful
Apr 18 , 2013
What A Piece Of Junk!
We bought the Kenmore brand based on past experience, HUGE mistake. This is an extremely poor design overall. The removable head looses electrical contact very quickly(we've had it less than 90 days!) Pulling it in a straight line is impossible, having to fold the bag in half to install it is a joke at the cost of hepa bags, and the final straw, with the unit plugged in and NOT turned on if you move the hose it trys to turn itself on! This is an obvious electrical hazard. Panasonic makes this for them, they know about the shorting issue, and say it is too much grease in a connection. All it takes is to replace the complete hose as a unit!


Pensacola, FL

Feb 16 , 2015
piece of junk

Started fine but broke just after warranty expired. Paid $560 for something last lasted only a year. And it was really only used a few times, since we had house cleaners. Used to be loyal Kenmore customer but now considering other brands.

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Middleburg, FL

Feb 2 , 2015

Don't buy it. I loved it and took good care of it, but then all of the sudden the suction motor wouldn't work. It got power to the power mate but the suction motor was not getting power. Apparently there is a flaw between the canister and the wand through the hose and hand wand in the electrical wiring. Kenmore hasn't fixed the flaw either.

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Santa Clara, CA

Jan 15 , 2015
Very bad design! A Junk

I bought this vacuum cleaner in 2012, my previous Vacuum cleaner had last me almost 17 years. I had most of the problems other had, but now suddenly the long handle broke off! it just came of where it connects to the head! Could not believe for over $459.00 I got such a junk after 2 years. This is totally wrong, for a the top of the line Sears product!

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Reading, MA

Nov 30 , 2014
Great at first then VERY disappointed

We were impressed at first but then one part after another started to break. Money I can't afford to be wasting.

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Nov 14 , 2014
Loved it...then it died

I have had this vacuum for about a year. It was fantastic at picking up pet hair and dirt in my home. I loved the detachable hard floor unit for my mostly tiled house. It had a couple small plastic parts break but still worked wonderfully BUT then the motor just went and I have only had it for a year. $500 down the drain. You are better off buying a cheap one knowing it will go in a year and then buying another cheap one. Get yourself 5 years of vacuuming for the the same price that I paid for 1 year!

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Camden, IL

Nov 11 , 2014
Good suction but Poorly Designed

I've waited several months to post this review because I was so unhappy after my first time using it. I have used ONLY a Kenmore canister vacuum for the past 39 years. I bought my first in 1975 and my second one sometime in the 90s. Both were incredible machines. This one will never last that long. Although it provides great suction, it has several design flaws. The telescoping wand (and I'm only 5 ft 3 in. tall) collapses with the slightest pressure. It is impossible to pull the canister in a straight line. It careens in one direction or another into walls and furniture. The cord retracts very sluggishly and I suspect will soon quit altogether. The bag compartment is too small to fit a bag into it without folding it under. The ONLY positive design feature I can see in this design over my old model is that the on/off switch is on the hose end and easier to reach than having it on the canister itself. I will definitely look elsewhere when I replace this machine.

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Kennett Square, PA

Aug 21 , 2014
Great out of the box but flimsy parts

The performance and usability of this is great out of the box - good suction and easy to push on the carpet. That is why it received such high marks from Consumer Reports. However, the big problem with this vacuum cleaner is that the power head is made from cheap, thin polystyrene plastic and after a time the housing parts break. Honestly, it is not much of a step up from a Revell plastic model kit. I'm not a heavy user but have replaced numerous parts on the head set as they break off (at least three in the past four years). One of the big failures is the electrical connection in the head. It comes loose or one of the connections fail and only sends power to the rotary brush when you pull back and cuts out when you push forward. The vacuum cleaner repair shop where I took mine said this is a common problem and gets 5-10 per week. I really loved this vacuum cleaner until it started breaking on me.

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Haiku, HI

Aug 14 , 2014
Design flaws show after 6 months

Owned less than 6 months. As others have experienced, the adjustable wand eventually spontaneously collapses with even modest downward pressure. I've resorted to using duct tape to hold it in place. Suction is fine. Integrated tools are good and generally useful. Cord still fully retracts, but with much less force. I suspect this will eventually become an issue. The collapsing wand is incredibly annoying and renders this almost unusable. Sears should replace it.

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Rockville, MD

Jul 23 , 2014
Good vacuum, Horrid vacuum

I went from a Rainbow to this vacuum. I was tired of the water basin. This one won't steer in a straight line, the telescoping mechanism broke the first time I used it, hubby had to finally take a screw and make it permanently 'out'. Really designers?!? Plastic on metal?! Who thought that was a brilliant idea? The retractable cord is great, but you have to pull it all the way out every time or it gets so hot that the plastic cover goes mushy, and then when you eventually try to retract the cord, you have to pull it out anyway or it won't pull it all in. As for suction, that is about the only thing that does work right. Which is good, because this is one of those things in life that you do want to suck! And now it looks like this has been discontinued.....big surprise? I think not.

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Jun 13 , 2014
Kenmore intuition canister vacuum

I love this vacuum. It's easy to maneuver, get's the edges super clean, tells you when the area you're vacuuming is clean, and it's quiet. The tools and accessories are easy to use, and the pet power-mate tool picks up my corgi's fur like magic! The fact that you can cross over from carpet to floor with one simple motion makes this a perfect vacuum.

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