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Kenmore  Extra High-Efficiency Water Softener

  Item#  04238350000 | Model#  38350
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 Rating 4.5 | 64 Reviews | Write a review
Reg Price: $529.99
Savings: $130.00
$399.99
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Specifications & Dimensions

Capacity and Flow:_UP
Salt Storage Capacity (lbs.): 200
Water Flow Rate (gpm.): 8
Dimensions:
Depth (in.): 19.75
Height (in.): 47.75
Plumbing Connection: Up to 1 in.
Width (in.): 16.5
Product Overview:
General Warranty: 1 year limited parts and labor, 10 year limited tank
General Features:
Color Family: Gray
Household Size: 4 to 6
Iron Removal Setting: Yes
Low Salt Light: Yes
Regeneration Control System: Water Meter
Salt Storage Tank Light: Yes
Water Softener Type: Salt-Based (Ion Exchange)
Power and Performance:
Hardness Capacity (grains): 32,100
Hardness/Salt Efficiency: 5090@2.5 lbs.
Operating Pressure Range (psi): 20 - 120
Regeneration Time (mins.): 125
Softener Resin (Cu.Ft.): 0.83

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Product Description

Kenmore — trusted in the homes of more than 100 million Americans.

Kenmore water softeners remove hardness minerals so you can enjoy soft water benefits, saving you time, money and more. The Kenmore Extra High-Efficiency Water Softener is the better choice for families up to 6 people and water hardness up to 45 grains per gallon.

  • IntelliSoft2™ uses up to 30% less salt and 34% less water*
  • Ultra Cleansing keeps larger particles of sediment from entering the home plumbing system
  • High-flow valve
  • Lighted LCD screen allows for easy reading and menu selection in areas of low or bright light
  • LED salt tank light
  • Advanced lo-salt indicator
  • Third-party tested and certified by the National Sanitation Foundation (NSF)

Compared to Kenmore water softeners sold since 2001

This product comes with:

Added on March 12, 2011

 

Overall, others give this:

64 Reviews Write a review
56 Reviewers (88.0%) would recommend this to a friend.
Overall Rating Breakdown:
5stars
4stars
3stars
2stars
1stars

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise11 found this helpful
Chan_the_man
Jan 15 , 2013
A big relief
Everything at home feels just great after installing this softener...which is as it should be. But.... My rating is not as much for the softener as it is for Sears. Although all these softeners look and function the same and are probably made by the same company, Sears installation people were much better than the "other" large home improvement shops. Obviously specialized in doing just this one job all over the place, they are just great. On time and ready to work within 3 days ! All other installers were obviously plumbers and/or salesmen for other water companies that tried to sell me their own systems!
Criticism10 found this helpful
JJParker
Mar 31 , 2011
Easy installation but lacks important "Recharge Tonight" display

Purchased and installed a new Kemore #38350 3/23/11 to replace our 20-year old Kenmore that was starting to fail intermittently. Since the unit has identical dimensions (height, width and diameter) to the inlet and outlet ports as our old one, the new unit went in super easy. The hardest part was removing the old unit since the port snap rings were "frozen" in the slots. The initial set up was very simple too. The unit's computer determines when to regenerate based on the hardness input and the water usage identical to our old unit. However during the past week we have noticed this new unit lacks one extremely important and key information which is the "Recharge Tonight" warning that tells you the unit will recharge that evening is no longer available. We are extremely surprised and disappointed Sears would take out this very important feature since it gives homeowners advance warning when the next recharge will occur as well as giving us the option to either turning that off if that flashes on the screen. We confirmed this finding with Sears water softener customer service and was told Sears took that feature out for some reason and has since received quite a few complaints for not having this "Recharge Tonight" warning feature. For this reason we are rating this as "Below Average" because it is unacceptable not to have this very important feature. We are also not recommending this unit until this gets corrected. Since this involves a software change, any modification by Sears on this matter won't happen on existing units. We should mention the only time this "Recharge Tonight" flashes on the display is if you manually set it to come on each time you set it. Otherwise it simply won't come on automatically.

We would've rated it a 4-star or higher if Sears had not left out this important "Recharge Tonight" feature.

 

Chiftp

Katy, TX

Mar 27 , 2014
via sears.com
Overall
Kenmore ultra soft 100 & 150

JUNK!!! I had a leak around the Venturi part which leaked water into the tank and screwed up the brine mix. I fought with the Sears help line until it was out of warranty and now I am stuck with their Junk. Yesterday their service tech suggested I must have dropped the unit. Really. Water @ 7 pounds per gallon plus salt, I think they are on dope!!! This weekend when I take it back, it may accidentally drop on the store floor. Terrible product and worse customer service. ***** here I come.


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GeekyMatt

Fort Lee, NJ

Mar 11 , 2014
via sears.com
Overall
Works as Advertised

This water softener is working great. I installed it 3 months ago and have used Morton salt from Sears as well. It seems to use very little salt, perhaps around 100 lbs in the past 3 months. I had the hardness set at 20 grains. Just checked my water supplier and it should have been around 15 grains, so the next 3 months should see even less salt usage. The water pressure in my house is still about the same as before, hovering around 100 lb/sq in. Installation was no big deal. Lots of plumbing before I could start because of the way that the pipes were laid out in my basement, but actually plugging in the unit once I got the prep work done was a breeze. One day, when it dies and needs to be replaced, a new unit should be really easy to install.

I would recommend this product to a friend.

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linraes

Little York, IL

Feb 22 , 2014
via sears.com
Overall
Very happy with my new water softener.

Uses less salt and water than my old one. Also is quieter and generates in about half the time. Very satisfied.

I would recommend this product to a friend.

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scabster69

Jasper, IN

Feb 12 , 2014
via sears.com
Overall
Works

I hooked it up. Seems to work.i really havent used it much but the lcd was easy to read and simple. This is not a fancy machine. It just gets the job done


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Marty1006

Butler, PA

Feb 10 , 2014
via sears.com
Overall
Very easy to install

I bought this to replace an old worn out unit from none of those water companies. I paid 1/4 the price for this unit and it works just as well. Very easy to install, I had it up and going in about 30 minutes.

I would recommend this product to a friend.

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JamesLeee

Middletown, DE

Feb 4 , 2014
via sears.com
Overall
poor quality

Broke after 13 months, the computer board was corroaded from the salt. It has flooded the room twice. $80.00 part on line. You should not have to buy an extended warranty for products. Sears quality used to be good.


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srglsg

Newton, KS

Feb 1 , 2014
via sears.com
Overall
softener

Previous softener never really worked up to requirements, also complex in operation. The sears softener is straight forward in operation, thus providing the softened water we desired. The store personnel were knowledgeable and although not in stock, it was ordered and arrived in a timely manner. It is only a couple of weeks old, but happy with it.

I would recommend this product to a friend.

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winter77

Knox, PA

Jan 23 , 2014
via sears.com
Overall
It does it job !

I recommend this ! It really does the job . We have red water this helps a lot . We researched other products but this one seemed to fit what we needed it for.

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product.
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dk78124

Marion, TX

Dec 21 , 2013
via sears.com
Overall
Water Softener

This was easy to install. We were replacing a Kenmore with a Kenmore. So far it has worked well.

I would recommend this product to a friend.

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Dec 16 , 2013
via sears.com
Overall
Good water

I have always wanted better water because i always had hard water stains on my shower, shower curtains and washer and it was always so hard to get rif of the stains. Now I no longer have to worry about hard water stains

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product.
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