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Kenmore Elite  5.2 cu. ft. Top-Load Washer w/ Steam & Accela-Wash - Metallic Gray  ENERGY STAR®

  Item#  02631623000 | Model#  31623
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 Rating 2.5 | 15 Reviews | Write a review
Reg Price: $1409.99
Savings: $660.00
$749.99
Reg Price: $1409.99
Savings: $660.00
$749.99
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Specifications & Dimensions

Dimensions:
Shipping Depth (in.): 31.31
Shipping Height (in.): 48.06
Shipping Width (in.): 29.5
Cord Length (ft.): 6
Dimensions and Capacity:
Depth (in.): 28.40
Height to Top of Cabinet: 45.43
Height with Lid Open (in.): 55.5
Washer Interior Capacity (cu. ft.): 5.2 Glossary
Washer Interior Size: 4.6 cu.ft. and greater Glossary
Weight (lbs.): 146
Width (in.): 27
Color and Styling:
Color Family: Metallic
Product Overview:
Adjustable Legs: Yes
General Warranty: 1 year limited
Quiet Package: Yes
Weight, Shipping: 146
Power:
Minimum Circuit Rating: 15 amps
Voltage: 110/120V
General Features:
Control Type: Electronic
Drain Hose Included: Yes
Fill Hoses Included: No
Power Cord Included: Yes
Remote Diagnostics: Uses Phone Receiver
Water Factor: 3.48
Durability:
Top and Lid Material: Powder coated
Wash Basket Material: Stainless steel
Cleaning:
Maximum Spin Speed (rpm): 1000
Number of Water Temperatures: 5
Wash Agitator (Motion): Wash Plate
Dispensers:
Dispensers: Prewash Detergent Dispenser, Bleach Dispenser, Detergent, Fabric Softener Dispenser
Cycles:
Wash Cycles: Permanent Press Cycle, Whites Cycle, Heavy Duty Wash Cycle, Delicate Wash Cycle, Normal Wash Cycle, Handwash Cycle, Rinse & Spin Cycle, Steam Cycle, Light Wash Cycle, Speed Wash Cycle, Specialty Cycle, Wool Cycle
Cycle Options:
Color Cycle: Yes
Cycle Status Lights: Yes
Delay Wash: No
End of Cycle Signal: Yes
Number of Soil Levels: 5
Specialty Options: Accela-Wash, Steam Treat
Spin Speed Option: 5
Efficiency:
Kilowatt Hrs. per Year: 766
Modified Energy Factor: 3.02
Certifications:
ENERGY STAR Compliant: Yes
Related Items:
Matching Electric Dryer: 02661623000
Matching Gas Dryer: 02671623000
Matching Elec Dryer Model: 61623
Matching Gas Dryer Model: 71623

Overview

Ratings & Reviews

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Product Description

Kenmore — trusted in the homes of more than 100 million Americans.

This 5.2 cu. ft. Kenmore Elite 31623 top-load washer features Accela-Wash™ and steam technology, which creates a wonderful selection of cycles to provide the ultimate in customized care and cleaning.

This innovative metallic gray Kenmore Elite 3162 washer also answers on call! Push a button, and the Kenmore Connect™ System sends data from the appliance directly to the Kenmore tech team via the phone. This may be all the team need to handle questions on the spot, without a no service call.

  • Steam Treat™ uses the power of steam to virtually eliminate the need to pre-treat stains
  • Accela-wash and steam technology for powerful, versatile cleaning performance
  • Built-in heater automatically warms wash water to the right temperature to assist in cleaning performance
  • Cleans bulky items like pillows and comforters with ease
  • Can clean 28 extra-large towels in a single load
  • Innovative wash plate lifts and circulates clothes through a concentrated mixture of detergent and water
  • The ENERGY STAR®-qualified, CEE Tier III rated washer uses 60% water and 50% energy compared to a standard top-load washer manufactured before 2004, using the Normal cycle
  • SmartMotion™ technology uses up to six unique wash motions to custom clean and care for clothes
  • Soft-close lid gently and quietly closes without slamming
  • 14 cycles and 5 temperatures let you customize the settings for each load
  • Kenmore Connect™ sends information over the phone for quick troubleshooting
  • Powerful, direct drive motor for long-lasting dependability

* Disclaimer: Kenmore Elite received the highest numerical score for top-load clothes washers in the proprietary J.D. Power 2014 Laundry Appliance Study℠. Study based on 6,649 total responses measuring 10 top-load washer brands and measures opinions of consumers about their new appliance purchased in the past 24 months. Proprietary study results are based on experiences and perceptions of consumers surveyed in January-March 2014. Your experiences may vary. Visit jdpower.com.

This product comes with:

Added on November 22, 2013

 

Overall, others give this:

15 Reviews Write a review
5 Reviewers (33.0%) would recommend this to a friend.
Overall Rating Breakdown:
5stars
4stars
(0)
3stars
(0)
2stars
(0)
1stars

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise26 found this helpful
happyhannah05
Mar 16 , 2014
LOVE THIS SET!!!!!!!!!! SO HAPPY!!!!!!
I could not be happier with this set! BEST PURCHASE I have ever made!!!!!! They were shipped for free and they took the old junk away! Delivery guys were fast, clean and friendly! AWESOME customer service! A few weeks ago both my washer and dyer DIED! I spent over $3000 on my LG set (front load dark blue with pedestals).... They were the worst machines ever! They were not even repairable (as LG does not sell replacements parts for that model). Plus the washer always had a moldy smell, that I could never get rid of. When shopping I knew I wanted a top loader and love how HUGE this washers is! No need to worry about this not having an agitator as this has jets that move everything around (The glass does fog at first when using hot water but goes away as the cycle continues). The clothes come out super clean and the washer is dry when the cycle is over with, which is crazy! No left over water to create a musty smell in the future. And the drum is so HUGE it can fit 3 times the normal amount of clothes and not be over loaded. I can honestly say I stood there for 30 minutes just to watch it do a whole load just because it was that entertaining to watch (when in the wash cycle it looks like little fingers are moving things around). I even washed two pairs of tennis shoes in it and used the drying rack in the dryer and the shoes came out looking brand new! My husband was skeptical about this purchase (thinking top loaders were old fashion and don't work as well) however, he LOVES them! He is a tall guy so I have to hang dry all his items so after running a normal cycle I shake them out and hang them right away and they are never wrinkly. The dryer is a champ and drys king size comforters perfectly. We have 4 dogs (crazy I know) and these machines gets all the animal hair out! It vents and filters so well I have to change it out twice during a dry cycle (not because the dryer does not work well but because it is that efficient). If you are considering these, then you should get them! you wont regret it!!!!
Criticism35 found this helpful
bananabean
Jan 8 , 2014
wrong purchase
VERY VERY DISAPPOINTED WITH THIS ITEM. This is not a good investment and the worse part of it, Sear's is still selling this piece of trash. Note washer went in spin cycle, lid came completely off washer. The washer somehow managed to shift putting a hole in my laundry room wall. Called Sears and it's been one problem to the other. The quality of this product is a piece of trash and Sear's offers nothing but hassle. Please DO NOT purchase this item.
 

nailgun2014

Ventura, CA

Nov 26 , 2014
Overall
Piece of junk

Constantly off balanced. only hade it for 1 1/2 years and the circuit board went out. Sears wants $324.00 to fix the circuit board, but then we still have the issue with off balance. It is made by LG so I called them and they will not even talk about the issues. Have to cut my losses and junk it. Problem is we have to buy a set in order to get them the same color. Had problems with the dryer as well when it was under warrantee. It took Sears 2 months to fix it. Will not buy my next set at Sears.


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mattinindiana

Evansville, IN

Oct 13 , 2014
Overall
Quality is slipping

Purchased this washer 3 years ago. started making a loud grinding noise. Dont think this washer is going to last much longer. Customer service stated they wont repair anything over a year old. I will have to pay the full cost. Everyone reading this knows a quality washer will last 15 years with no problems my kenmore lasted 3.


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(5)
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CarolynnD

Sutton, MA

Sep 11 , 2014
via sears.com
Overall
EXCEPTIONAL CLEAN AND QUIET JUST READ EVERYTHING BELOW.

Ok here is a review from someone who has had this exceptional washer an a matching dryer for three years. I have nothing but praise for both units...especially how quiet it is...maybe too quiet as most times I can not hear it beep when its done. I have washed everything imaginable in this washer with no issues at all ever...including "waterproof" items. It helps to READ INSTRUCTIONS FOLKS they are not complicated but most complaints I read in here is because of misuse to the machine...improper loading or detergents used etc. And OMG the capacity for large items (queen size and king size beddings) or other heavy items such as large loads of towels or carpets or jackets etc etc..this purchase was WORTH EVERY PENNY spent as I also bought a five year warranty and have not had to use it once. I get NO twisting to items because its im sure how I load items in the washer to begin with the spin cycles are sooooo efficient the sanitize setting I love as all the setting options...the dryer is also top notch and really good at getting out all excess fuzz and lint leaving clothes and other items looking like they are brand new just bought off the rack...be sure to clean the filter area often...and be sure to use the correct detergents in the washer HE detergents...I use only TIDE products or WOOLITE...there is never ANY oder... the steam refresh for dryer is very helpful...sanitize setting takes longer but well worth it... even my HUGE wall tapestry fits well..washes very well an I have not found any item to not come out looking smelling better than brand new...no positively no rust issues either...I have used the recommended washer cleaners they sell but I don't know why as seems like that's a waste of time and money as it never seems to need it but I do it as its recommended. would NEVER go back to ANY type of agitator washer or would I use a front loader as it seems like most complaints of oder are from these...and u absolutely need the booster piece for under these front loaders to stop them from "walking" for sure...and the agitator washers are very noisy as well. these use much less detergents and give a superior clean to all types of items makes blankets like brand spanking new. I thought I always got my clothes clean with a good agitator washer but gawd I was sure proven wrong with this machine... so in closing ill say this...BEST PURCHASE FOR A WASHER OR DRYER COMBO...JUST PLEASE BE SURE TO READ ALLLLLL INSTRUCTIONS GET "HE" DETERGENTS...I TOTALLY RECOMMEND TIDE AND OR WOOLITE...CLEAN THE DRYER VENTS OFTEN THOROUGHLY...DONT GET CARRIED AWAY ON PUTTING WHAT YOU WERE USE TO FOR AMTS OF DETERGENT INTO THE WASHER ITS REALLY A WASTE...JUST LOAD ...SET...FORGET...SANITIZE OPTION ON WASHER ...STEAM REFRESH ON DRYER MANY SETTINGS FOR ANY TYPE OF WASHING OR DRYING YOU WILL DO...AND BE SURE TO LOAD THE WASHER EVENLY WITH ITEMS AND YOU WONT BE BOTHERED WITH UNBALANCED ISSUES EITHER. I do sincerely hope you believe all I have said here and this helps

I would recommend this product to a friend.

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findjul

Highland, MD

Sep 3 , 2014
via sears.com
Overall
Very Pleased with my Purchase

This purchase replaced a very old Kenmore Super Capacity Plus that ran for over 15 years. I was a little concerned about the water level issues and some other things I read in the reviews. The high efficiency uses less water and it does appear at times that the clothes are not submerged, but the clothes are coming out very clean and smelling great. The technology has come a long way and doing laundry in this machine is a far better experience that with the old-school machine I replaced. I haven't tried all the settings yet, but so far, this was a great purchase.

I would recommend this product to a friend.

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(12)
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KEVIN1976

Redford, MI

Aug 26 , 2014
via sears.com
Overall
WASHER IS ****

1y 1m after purchase and it is making a grinding noise when the tub is full and it is "agitating load" during drain/spin cycle. Sear wont come out w/o paying for service call. Waste of $1400 and the last time I buy a Kenmore product


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Aug 8 , 2014
via sears.com
Overall
Not what expected for the price I payed

Fairly new n rusted when i used the bleach comparment. I followed the instructions on the manual, but still wash after wash my clothes smell like mildew. I have tried usiing different detergents, there is no different.


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kristenmorgan814

Wilkes Barre, PA

Jul 6 , 2014
via mobile
Overall
Terrible Performance!

I will NEVER buy Kenmore EVER again! Constantly off balance! Every load takes like an hour and a half! Worst washer AND dryer i ever owned and is the most expensive one I owned. Buy LG!


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(14)
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(1)
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dixie2798

Houston, TX

May 29 , 2014
via sears.com
Overall
Also already rusting

Yes, I agree with Already Rusting. This is a terrible design and Sears is unwilling to stand behind it. I just recently discovered the rust issue around the bleach dispenser on our machine which is a little over two years old. This machine has always been in a climate controlled environment so this should not be occurring. I have tried several times to contact Sears but cannot get past the email contacts to contact someone higher up who can actually identify this issue and change the design. I too have had several other Kenmore washers, one for 13 years and the other for 22 years, and have never experienced rust issues. I have requested that they make an exception to their "no coverage due to rust" rule and have a recall on these machines. Apparently they have not received the message that this is an issue because the design is the same.


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happyhannah05

Alexandria, MN

Mar 16 , 2014
Overall
LOVE THIS SET!!!!!!!!!! SO HAPPY!!!!!!

I could not be happier with this set! BEST PURCHASE I have ever made!!!!!! They were shipped for free and they took the old junk away! Delivery guys were fast, clean and friendly! AWESOME customer service! A few weeks ago both my washer and dyer DIED! I spent over $3000 on my LG set (front load dark blue with pedestals).... They were the worst machines ever! They were not even repairable (as LG does not sell replacements parts for that model). Plus the washer always had a moldy smell, that I could never get rid of. When shopping I knew I wanted a top loader and love how HUGE this washers is! No need to worry about this not having an agitator as this has jets that move everything around (The glass does fog at first when using hot water but goes away as the cycle continues). The clothes come out super clean and the washer is dry when the cycle is over with, which is crazy! No left over water to create a musty smell in the future. And the drum is so HUGE it can fit 3 times the normal amount of clothes and not be over loaded. I can honestly say I stood there for 30 minutes just to watch it do a whole load just because it was that entertaining to watch (when in the wash cycle it looks like little fingers are moving things around). I even washed two pairs of tennis shoes in it and used the drying rack in the dryer and the shoes came out looking brand new! My husband was skeptical about this purchase (thinking top loaders were old fashion and don't work as well) however, he LOVES them! He is a tall guy so I have to hang dry all his items so after running a normal cycle I shake them out and hang them right away and they are never wrinkly. The dryer is a champ and drys king size comforters perfectly. We have 4 dogs (crazy I know) and these machines gets all the animal hair out! It vents and filters so well I have to change it out twice during a dry cycle (not because the dryer does not work well but because it is that efficient). If you are considering these, then you should get them! you wont regret it!!!!

I would recommend this product to a friend.

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TheRedHouse

Exeter, NH

Feb 28 , 2014
Overall
I can wash HUGE loads!

I've had this washer for a few weeks now and I love it. I can was gigantic loads - about three times what I could with my LG front loader. The machine is quiet, spins like a champ and the wash cycle doesn't take forever.

I would recommend this product to a friend.

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