Kenmore Elite 4.7 cu. ft. High-Efficiency Top-Load Washer - Metallic ENERGY STAR®Item# 02631523000 | Model# 31523
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Ratings & Reviews
Kenmore Elite 4.7 cu. ft. Top-Load Washer - Superior Fabric Care
Wash clothing the smart way with this Kenmore Elite high-efficiency washer 3152. Smart Motion technology uses 6 distinct washing motions to get your clothes their cleanest. 14 wash cycle choices and 5 temperatures let you control exactly how your clothes are cleaned. The 4.7 cu. ft. basket easily holds bulky items like bedding, and the built-in heater automatically warms water for better cleaning. With features like the Kenmore Connect System, which calls in maintenance issues for you, and an ENERGY STAR rating, this Kenmore Elite high-efficiency washer rinses away worries.
- With Smart Motion Technology, the Direct Drive Motor blends up to six different wash motions, providing customized care for each type of fabric so clothes get totally clean.
- Multiple wash cycles give your hardy work clothes, delicate linens, and stained fabrics the treatment they need to look their best.
- Medium capacity makes this washer versatile while allowing it to deliver the gentle or deep-down clean your fabrics need.
- The built-in water heater works quickly to raise temperatures and provide hot water faster, for a deep clean without the wait.
- Kenmore Connect™ quickly sends diagnostic information over the phone for faster trouble-shooting, quicker repairs and fewer service calls.
Added on July 21, 2012
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Most Helpful Reviews
If I could give this ZERO starts, I would. I hate this washer. Kenmore states "uses 60% less water".. YES it does and it also gets clothes 60% less clean. Almost every load I must add more water, usually 1-2 times with every load, otherwise, the clothes inside the washer are half in and half out of the water and there is so little water the clothes never really get churned up with each other, just the clothes at the bottom get some scrubbing. Also, because there is so little water, the water that is in the tub is so thick and black and nasty that there is no way the clothes can get cleaned. When I wash my three kid?s clothes, the clothes do NOT even smell clean when I put them clothes in the dryer. I completely HATE this piece of dog **** washer. ALSO, some loads take up to 2 hours to run through the cycle. Dunno why, but it's majorly frustrating. ALSO, good luck washing bulky stuff as this washer SUCKS in keeping things balanced. Because there is no agitator in the middle, clothes just kind of bunch up and sit in the middle of the washer during its cycle and then when it spins, they bunch up around the drum and it gets unbalanced. ****!!!!!!!!!!!!!!
I purchased this washer in November 2013 and have been patient trying to give it the benefit of the doubt. Well, it's been very frustrating and a huge disappointment on a Kenmore brand. The only function a washer has is to leave your clothes nice and clean and this washer does not provide this. We are a family of 5 and big loads is out of the question. Called for service today, will see :(
The reviewer indicated they are affiliated with this product.
Takes all day to wash our clothes, you have wash the cloth over, because they are not clean!!! it is the worst washer that we have ever. I got both washer and dryer. That was a lot of Money!! This washer really Sucks!, wish I have gotten a cheap washer, at the least the cloth would be clean.
After spending $1100 I at least expect clean clothes. What a disappointment. Even washing small loads with the extra water, the soil and smell remains. I feel swindled and now smell like a hobo.
Clothes do not get clean and come out very twisted and wrinkled. Requested a repairman to come out due to issues stated, he said this was the complaint of most people with this type of Washer. Most likely would only last up to 5 yrs. Would never recommend this washer.
We've bought several appliances from Sears over the years, but I don't think we'll go back after this. Cleaning is very unreliable. washer does not fill with enough water, even when only half full of laundry. Even easy water soluble stains won't come out. I'm thinking of throwing this washer out and replacing it, even though we've had it less than 6 months.
The clothes come out of the washer so wrinkled the dryer cannot even remove the wrinkles. The washer has a so many different settings it seemed like it would be great. But the solution to no wrinkles is to wash everything on delicate and in very small loads. This does not work for a family. The steamer on the dryer could not even remove the wrinkles in the clothing. It is pointless to spend the money on this dryer if you cannot use the features it has.
We bought this washer dryer set for our new house as soon as I started using the bulky setting with towels and bedding I would get a UE or OE error - uneven load and drain error. The washer has been used MAYBE 5-7 times. Sears sent out a 'technician' who unplugged it, plugged it in and confirmed that the electronics were shot, and set up to have a new washer delivered within 3 days - which is great but I have 2 kids, and no washer.. Conclusion: purchase a simple model that does not rely on a computer with simple functions or pay up the #$% for a warranty.
Huge disappointment!!! This machine does have a plethora of options....of which only two cycles are energy efficient and if you select one of them your clothes will not come out clean. Your other options take well over an hour to wash. This machine does more messing around (moving one way and then the other then emptying and filling for no reason over and over and over and over). I believe it was designed to do this to ensure that repairs will be necessary. The explanation I was given over the phone was, "The machine is so smart it adds time to ensure clothes are clean." Our water and electric bill have increased tremendously since this purchase a year ago. You will also never be able to wash a full load. If you even attempt the machine will be sure to go out of balance and you will more than likely have to start over. I have done this waaay too many time to count!! I want my old machine back.
I can't say enough about this machine and it's features. I was sad to read that other people have had such horrible experiences. Mine is so good after a year that I have to write about it. . . I have a large family and my children have sensitive skin, so GOOD RINSING is super important for us. I love that I can choose how many extra rinse cycles I want. . . My children also play competitive sports, so SOAKING BEFORE WASHING is also key to getting clothes clean. I can choose the duration of soaking (up to three hours) in the beginning. . . . I can wash bulky comforters and mattress covers because there is not an agitator to get in the way, though I admit that this lack of agitator sometimes can tangle shirt sleeves when I wash several in the same load. . . I can sanitize laundry; wash cold and get very clean clothes; I can choose the vigor with which clothes get agitated in the wash; I can choose how hard the spin cycle will be; I can add water during the cycle; I can do an express wash in 35 minutes . . . It's just a lot. I guess that what I find most valuable is that I can modify so many of its features so it does exactly what I want it to do, and I am very picky with laundry. . . The only problem I had was when a coin from another country (which is much thinner than US coins) got stuck between the base of the drum and the cylinder. Within 36 hours a repairman from Sears fixed it (I did buy the extended warranty and service contract). Maybe the service around the Tulsa OK area is better than in other areas of the country.
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