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Kenmore  3.8 cu. ft. High-Efficiency Top-Load Washer w/ Deep Wash - White  ENERGY STAR®

  Item#  02627102000 | Model#  27102

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 Rating 2.0 | 23 Reviews | Write a review
Reg Price: $769.99
Savings: $200.00
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Specifications & Dimensions

Shipping Depth (in.): 26.7
Shipping Height (in.): 45.3
Shipping Width (in.): 28.5
Dimensions and Capacity:
Depth (in.): 26.25
Height to Top of Cabinet: 43.875
Height with Lid Open (in.): -
Washer Interior Capacity (cu. ft.): 3.8 Glossary
Washer Interior Size: Less than 4 cu. ft. Glossary
Weight (lbs.): 121
Width (in.): 27.125
Color and Styling:
Color Family: White
Product Overview:
General Warranty: 1 year limited
Quiet Package: Yes
Weight, Shipping: 136
Minimum Circuit Rating: 15 amps
Voltage: 110/120V
General Features:
Control Type: Electronic
Drain Hose Included: No
Fill Hoses Included: No
Power Cord Included: Yes
Remote Diagnostics: No Remote Diagnostics
Water Factor: 4.0
Top and Lid Material: Painted steel
Wash Basket Material: Stainless steel
Maximum Spin Speed (rpm): 800
Number of Water Temperatures: 5
Wash Agitator (Motion): Wash Plate
Dispensers: Bleach Dispenser, Detergent, Fabric Softener Dispenser
Wash Cycles: Permanent Press Cycle, Whites Cycle, Heavy Duty Wash Cycle, Delicate Wash Cycle, Normal Wash Cycle, Rinse & Spin Cycle, Specialty Cycle
Cycle Options:
Color Cycle: No
Cycle Status Lights: Yes
Delay Wash: No
End of Cycle Signal: No
Number of Soil Levels: 4
Spin Speed Option: Yes
Kilowatt Hrs. per Year: 135
Modified Energy Factor: 2.4
ENERGY STAR Compliant: Yes
Related Items:
Matching Electric Dryer: 02667102000
Matching Gas Dryer: 02677102000
Matching Elec Dryer Model: 67102
Matching Gas Dryer Model: 77102


Ratings & Reviews



Product Description

Kenmore 3.8 cu. ft. Top-Load Washer - Efficient and Thorough

This Kenmore high-efficiency washer 2510 is a laundry essential, helping you to get your family's clothes clean and ready to wear. It gets the job done efficiently, using 65% less water and 75% less energy than other machines. The Kenmore high-efficiency washer also includes the StainBoost option, which provides extended washing to remove tough stains from clothing. It has the capacity to wash a large load of towels, or even bulky comforters and pillows.

  • Combining wash basket motion, impeller rotation and a burst of concentrated detergent, the Triple Action® impeller deep cleans fabrics while using less water.
  • Stainboost™ extends wash time for a deeper soak, better cleaning penetration and more powerful stain removal while remaining gentle on fabrics.
  • A small footprint makes this washer an easy fit for apartments, basements and starter homes, while powerful performance delivers the same clean you’d expect from larger machines.
  • Rapid spin speeds squeeze excess water from clothes, linens and more for faster, easier transfer to your dryer and shorter dry times.
  • Designed to help remove detergent build-up, cut down on odors and rinse away any left-over grime, the Clean Washer cycle provides essential maintenance for optimum performance.

Added on September 14, 2013


Overall, others give this:

23 Reviews Write a review
7 Reviewers (30.0%) would recommend this to a friend.
Overall Rating Breakdown:

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise26 found this helpful
Nov 8 , 2013
High efficiency, indeed...
Very nice washer! Our household is used to an old-school agitator washing machine, so we had to make some adjustments with our washing routine. The washer has a variety of settings depending on your wash and its very simple to use. My own complaint (a minor one) is that the wash itself takes a while. Our old washer took about a half hour for a full load, This washer takes an hour. But, my clothes came out clean and fairly dry, so it'd take about an hour or two in the sunshine to dry it out. That complaint isn't enough to knock a star off my rating. I really like the audio cue that plays when your wash is done. It's loud enough to hear a room or two over. Less water and less power consumption, a longer wash, but fantastic results. the trade-off is worth it. Very pleased with this purchase over all. Great choice if you're looking for a new washer, but don't want to break the bank.
Criticism11 found this helpful
Feb 3 , 2014
Don't do it
Absolutely the worst machine ever. Goes out of balance if one sock is added. Very very noisy and sloooowww. Shredded one sheet already. When it spins, it twists any sock, strings into a nightmare with anything else. Jeans even when only washing with other jeans takes a couple of extra spins to ready them for the dryer. Tried to talk with "support".. "Sorry customer, that is the way the machine works." They told me to re-balance the load, yes I do that, every time I try to do laundry!! Several times a load. !! You won't believe how loud it is. Sears will not take it back and only a few weeks old. High efficiency, I believe in saving water and power, amen!! but the machine could be designed at half the water and do great. Kenmore and Sears really don't care about the reviews, I hope someone reads this.


Fairfax Station, VA

Sep 12 , 2014
Got Water?

Well this washer doesn't. Bought because of the large tub. Little did I realize that HE means no water. Stopped a load to see that there was 3 inches of water for a regular size load. Have stopped other loads to see that the water was soaked up by the clothes so there was no visible water. I will never buy another HE washer, EVER. Then there's the issue of not your typical agitator. This new fangled agitator and agitation pretty much beats the you know what out of the clothes. If there's a tiny hole it will soon become a big hole. Have finally gotten use to noise of The Rocketship...Wish I had read these reviews before buying. Should have returned it. Now I just want to send it to the moon.

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Lake Mills, WI

Aug 22 , 2014
Stay away from this washer

The gearbox broke 3 months out of warranty. That means I paid $600 for a washer that barely lasted a little over a year. Now I have to pay another $200 to have this thing fixed. Last time I ever buy an appliance from sears. If I could give it no stars I would.

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Massillon, OH

Aug 18 , 2014
Almost didn't buy because of reviews but glad I didnt listen!

When I started researching this washer, i was very concerned about the reviews that I saw. However, I loved it! I know some have complained about the noise, however I had a front loader HE for the past 7 yrs and this machine is no more noisy then that. I just think if you've never had an HE then the noise is going to catch you off guard at first. As far as having to re-rinse clothes, Ive never had to do that. Just remember that HE means you dont need to use as much soap. Follow the instructions and you will be fine. I did see one review where clothes were torn and lint was left on clothes. I have not had this problem at all. In fact, I never realized how dingy my clothes use to be with my front loader until I did my first load with this one. I do have just one thing I dont like and thats the time. My front loader would wash a normal load in 30 mins, and this one takes at least 45mins but with that being said, my whites came out looking as white as they did when I first bought them. I love this washer and highly recommend!

I would recommend this product to a friend.

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Aug 12 , 2014
What a joke!

I don't know how anyone can clean their clothes in 3 inches of water unless you don't have much laundry or lots of time to wash 2 articles at a time! Couldn't stand it so much that I returned it!

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Anacortes, WA

Jul 29 , 2014
Brutal on clothes --After one year, I'm buying new with agitator!

Despite ALWAYS having to use the 2nd rinse option to get the soap out, still stains don't come out. The washer with agitator from 14 years ago was so much better. There is something about this machine's not using much water and not having an agitator that is wreaking havoc on my clothes. Even sturdy pants are coming out of the washer with torn threads.

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Jul 25 , 2014
DON'T BUY! Ruins clothes!

What a nightmare! We've searched online about this washer and everyone seems to agree! Clothes are NOT clean after washing! We NEVER pack the basket and still there are clothes that don't get ANY water on them. Also, the insides have rusted already (owned for 1 1/2). Cannot get the rust out of our clothes! Also, whites are soooo dingy! Yuck. We are so disappointed. Love ALL our Sears appliances but this is a nightmare!

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Lincoln City, OR

Jul 24 , 2014
via mobile

Save your money. My clothing never gets clean. Takes all day to do my bedding. Loud and long and very dissappointed. I have had this machine for 3 months. I bought warranty package. I have had it looked at and the person that came to check it out said its just not a good washer. Alot of calls on it.And Sears says thats too bad. Add extra rinse cycle for more water. Again...bad washer. Look further.

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Jul 9 , 2014
Only buy if you DO NOT want to do laundry!!!!!!!

Purchased this washer, had it delivered, they tested it before they left yaay! I was so excited and then silly me...I tried to do laundry in it! IT DID NOT WORK. I do have to say the sounds the buttons make is the only exciting thing about this machine!! I called to have it repaired (after having it for 1 day) and the very nice repair guy came and said we needed a new one. So I am thinking "Okay! can they deliver it tomorrow?" NOPE I now have to wait a week for a new washer!! A WEEK! called customer service and they told me that they only build-to-order! so even if I picked a new model I would still have to wait a week for a new washer. UNBELIEVABLE!! They repair guy even said that he gets TONS of calls about this washer. It is 2014! for **** sake! ...with all the progress....where's the progress!?....So if you would like a washer for your home that does not work by all means click BUY NOW!... But remember when it doesn't work sears does not reimburse you for the quarters you need for the laundromat!

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Twin Lake, MI

Jun 23 , 2014
Skip it

This is the worst machine I have ever owned. My clothes don't get clean. They come out covered in lint even after a couple of rinses and so wrinkled that the wrinkles don't come out in the dryer. I have to shake out everything before putting them in the dryer and still may need to iron them. This machine needs a real agitator. I wish I had my 18 year old machine back.

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Sykesville, MD

Jun 18 , 2014
Horrible washing machine

I hate this machine. My clothes come out dirtier than when i put them in. The dark clothes come out with soap residue on them. Sears technician has been to my home 4 times now and doesn't know how to fix the problem. I have tried smaller loads, second rinse and clear detergent. Nothing helps. I have to put them back in and just use the rinse/drain cycle, which defeats the whole purpose of HE, because I am using more water. And Sears repair service is terrible. I have always bought my appliances from Sears with an extended warranty. I will never buy another appliance from them.

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